ZigZag Returns & Exchanges

Really good app that brings our returns process together all in one place including issuing returns labels directly to the customer. Easy to see where returns are up to in the dashboard.

I was looking for an app to help me save time when it comes to returns. I am very pleased with this app it has a great user friendly dashboard and was super easy to set up. The team were great following up with me to make sure i had found everything ok. The customer side is also very smooth and easy to use. I did find the generic information a little misleading from a customer perspective if you intend to pass on the shipping costs to the customer but not really an issue as you can edit yourself. I also would have liked the option to have the returns linked to my own royal mail account so that all my postage costs came from one account and i could apply my own rates. Overall i am very impressed and this app has done exactly what i wanted - saved me time, dealt efficiently with the returns.

Overall a good app for returns. It’s easy to integrate onto your website and use. Support is also helpful

Excellent service would recommend for people to use. Tom ensures there is regular updates and help, however sometimes getting hold of collectplus can be hard

We have recently added Clicksit to our store to provide a much better experience to our customers. Free returns gives our potential buyers piece of mind when investing in our products. From our side, Clicksit is easily setup and functions great. Constructive criticism would be that return delivery times are long and that the cost per return is rather high. Hopefully both things can be improved in the near future.

We've used Clicksit Return Center for some time now (the free version) and are quite happy with it: solid app. Easy to request a return / exchange for the customer and easy to handle from the backend. I am sure there are lots of features that could make the app more productive for us (analyse the returns, give more order details etc.) and there aren't many options to customise - however as a free app this one really does a good job!

muy buena app para optimizar el proceso de las garantias, le hace falta mejorar su hoja de trabajo, para que muestre todo en una sola ventana. info de clientes, orden y estado de la garantia

This is app is almost perfect. I would like to be able to manually choose the status of the return eg exchanged / returned.

good app, but does not have a spanish version, but still helps a lot. Been using it for a while.

Solves the exchange process making it customer friendly. Amazing app. Would be more great if you could include more customisations.