ZigZag Returns & Exchanges

I really like the program so far. Only a couple of returns however they went smooth and my customers were very satisfied with the process.

This app has really helped me with my small business. I have found the team extremely helpful and friendly! Jodie especially. They are available on live chat which is very useful, they help me set up the app and were very patient. I also just processed my first return, I wanted to hide the return address and just use a barcode..this was explained to me step by step! keep up the great work - some ...

Fantastic app for any UK seller - easy to use platform for customers to use and admin for us. Various options such as paid for/customer to pay for labels and they are constantly looking to make improvements. Great support team too.

Really easy app to use, excellent visibility for returns and was a breeze to integrate. The personalisation options are really great and super happy that we can refund through clicksit to make the whole process streamlined. Jodie has been really helpful throughout and walked us through set up and additional customization options.

This app has being doing a great job, makes my website look professional and trustworthy. Even though it does not automatically notify me when a return request is sent, I just check it everyday at the end of the day.

winter-warehouse.com thinks this app is very good for a free app. Its very easy to use. We wish it had a few more options to respond when a customer writes a comment. The comments section seems to give the customer a place to make up there own terms/reasons for the return. Idf we could comment back with an approval/decline it would make things run smoother. Once we decline we cant change anything.

Clicksit has allowed us to fully automate the customer return journey, and offer the CollectPlus return service.

Gets the job done. Good app. Allows to approve returns so I can issue refunds. I can tell the customer to ship the goods.

great and helpful app to manage returns. Perfect and easy simple integration... takes out the hassle of returns management

Great work guys. I love the auto-generated white label page to return items. Generally very good value. It builds trust with users to know they can come and return items on the page for free.