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Hands down!!! The best service and assistance I have EVER EXPERIENCED!!! My wife and I are very grateful for the assistance received by Zination. This one gentleman, David came through by giving me a call, as requested, when ever he had a moment to do so. I was reading the FAQ's at 10pm praying some way I will use the Catalog Builder, with perfection, within two business days. I called Zination earlier this afternoon left a message for anyone to get back to me at whatever time they could. Dave called and remained on the phone with my wife and I, about an hour or more, until we understood, completely, how to use this app! I promise whoever is reading this review once David and I were off the phone I feel completely educated and ready to present our catalog on time! The app is an entrepreneur's dream and wish come true minus the financial burden it would have caused us to have a professional catalog company to create our catalog. I will NEVER use any other catalog builder if it isn't by Zination! Zination, David, you ROCK! Thank you very very much. I went from having no skills to create a catalog to a well enough skilled catalog maker within an hour. So cool!!!
Excellent detailed assistance from David. Amazing knowledge base. Great product. Thank you so much!
I've tried to use this app for years. The templates are just ok. I tried to save a template and it didn't save in the format that was on my screen. I'm going to look elsewhere because I got nothing accomplished through the app.
Hello!
I am sorry you couldn't accomplish your template creation. We contacted via email and we try to schedule a meeting and help you in the process. We didn't have any response from your side.
As we can check for the support tickets, there is nothing pending to solve.
We'd love to hear from you, start all over again and help you using our App! We can do it together.
Thanks,
ZINation support team.
I recommand this App.
Very quick and helpful support.
Easy to generate and customize a catalog with your Shopify products.
Many hours saved vs. the old fashioned way to build a Pdf catalog.
Relevant for both retail AND wholesale businesses.
Great Customer Support From Dave.
The Catalogs are Really beautiful and easy to create.
Before I create a Catalog here I download a bunch of other app from the Store, and Honestly this is the easiest and more professional looking Catalog Apps I could check in the Store.
This app has more glitches than an android flip phone. it sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
The best catalog app, congratulations
I had a problem after using this app not often enough! I hadn't deleted old catalogs and Matias was able to help online... up and running again without losing all my own input and fine tuning on my newest catalog. Quite happy and glad got my answers. I was so annoyed that I couldn't publish... but all solved now.
The Customer Service team has been incredible -- this was my first time creating a catalog, and it was great to have the Live Chat feature so they could help me with my questions. And the few technical glitches I had (because of unique color names), were taken care of quickly so I could finish up the project. Many thanks!
Was having a difficult time in learning how to use the app. Had great customer service experience using support chat. Staff was super friendly, understanding and patient.