All‑In‑One Wholesale Catalog , 105 avaliações
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Great customer service, app still has a few small glitches but overall works great. All of the suggestions I had, they already had in the works or they were willing to add them in. I would recommend
We have been customers of this company for over 5 years. When I went back through my invoices, they had been charging us for two different apps. We only had one catalog published (40 pages) and we were being charged $45 per month. When I brought it to their attention, they required me to prove when we started using their services and that I had not subscribed to their additional services. How do you prove you DIDN'T do something? How many services does a company have to buy just to publish a 40-page catalog? Shady, think twice before using this company, I found so many better alternatives once I started looking. I became complacent because we had used them for so long and I didn't check over my invoices. Fool me once shame on you, fool me twice shame on me. I'm not going to be fooled twice.
Dear Jaktgear team,
We are sorry for any inconvenience caused by our apps. We have been trying to contact you via email to explain the issue of double-charging you have been experiencing with our app. Our company values transparency and honesty, and we want to clarify that you have been subscribed to two of our apps since 2021, All in One Wholesale Catalog (Catalog Maker) and Lookbook Creator. You subscribed to Catalog Maker on February 6, 2020, and to Lookbook Creator on April 10, 2021. If you did not cancel your Catalog Maker subscription or notify us about the cancellation, you are still subscribed to it and will continue to be charged.
Many customers use both apps, so we cannot cancel or remove a subscription for you without a request from you. To help us assist you, we requested a screenshot of the last payment, as your subscription to the Lookbook app appeared to have expired on our end. We did not ask for proof of subscription.
Please respond to our emails so we can help resolve this issue for you.
Thank you.
I've tried to use this app for years. The templates are just ok. I tried to save a template and it didn't save in the format that was on my screen. I'm going to look elsewhere because I got nothing accomplished through the app.
Hello!
I am sorry you couldn't accomplish your template creation. We contacted via email and we try to schedule a meeting and help you in the process. We didn't have any response from your side.
As we can check for the support tickets, there is nothing pending to solve.
We'd love to hear from you, start all over again and help you using our App! We can do it together.
Thanks,
ZINation support team.
I recommand this App.
Very quick and helpful support.
Easy to generate and customize a catalog with your Shopify products.
Many hours saved vs. the old fashioned way to build a Pdf catalog.
Relevant for both retail AND wholesale businesses.
Just started using the app. Super easy to use! Great Customer Service! Thanks!
This app has more glitches than an android flip phone. it sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
David has been so helpful in mapping out the best way to make a catalog. There are so many options to choose from and it works so well with our Shopify site.
I had a problem after using this app not often enough! I hadn't deleted old catalogs and Matias was able to help online... up and running again without losing all my own input and fine tuning on my newest catalog. Quite happy and glad got my answers. I was so annoyed that I couldn't publish... but all solved now.
Great app! So many tools! And TERRIFIC customer support!!! Dave spent an hour walking me through every detail. Fantastic service! Hopefully, soon it will be able to allow retailers to purchase directly through the catalogue.
10 out of 10 for the product and a simple 10 out of 10 for the customer service . A phenomenal App