Overall rating
Counts per rating level
  • 72% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 16% of ratings are 1 stars
September 10, 2022

The catalogs are deconfigured by themselves, they lose the discounts that you apply, the cover images are lost and the worst thing is that the catalog disappears, I invested advertising to spread them and I was left hanging, the support is bad since they do not solve and they do not have clear proposals to such lacks errors, I do not recommend it, they waste their time and money

Moreka Shop
Time spent using app: 4 months
ZINation replied October 11, 2022

Dear, Eduardo.

We apologize for the early inconvenience that you had with our app, and we appreciated having the chance to work with you to resolve this situation. Let us know if the solution we provided to you is now working fully to your satisfaction.
Providing a great customer experience is very important to us, and we are sorry that you had that initial challenge. Hopefully, you can modify this review.

ZINation Team.

November 17, 2021

I've tried to use this app for years. The templates are just ok. I tried to save a template and it didn't save in the format that was on my screen. I'm going to look elsewhere because I got nothing accomplished through the app.

United States
Time spent using app: Over 2 years
ZINation replied February 24, 2022


I am sorry you couldn't accomplish your template creation. We contacted via email and we try to schedule a meeting and help you in the process. We didn't have any response from your side.
As we can check for the support tickets, there is nothing pending to solve.

We'd love to hear from you, start all over again and help you using our App! We can do it together.
ZINation support team.

March 5, 2020

Zero if I could..... Seriously, dont fall for this crap.... The reviews are fake.... The Functionality, useablility, codeability is not finished.. feels like it's in beta. I can confirm that it's not written by people with English as their first language and even the damn buttons for toggle are back-to-front. Itll take your day by the horns & shove it up ur own butt! Thats my feels at the moment......

Just wasted massive amounts of time trying to persevere with this app but enough is enough. Please, for the sake of your sanity & your back pocket.... Find something else!!!!!

Refract Car Care Products Australia
Time spent using app: 7 months
November 13, 2019

Classic scummy freemium tactic. Tells you they will make a pdf for you and you spend time making it, then they give you a super low quality pdf where the images are all blurry and you need to pay for a regular quality pdf. Wasted my time, not cool at all. Come up with a better monetization model instead of claiming to be free and screwing people

Cave Tools
United States
Time spent using app: 18 minutes
July 9, 2019


Would give 0 stars if possible.

List of bad stuff:
- Does not save your changes (only sometimes it will save)
- Has a mind of its own
- Clunky interface
- Not instinctive to use
- Awful customer support (just want to send you youtube videos)

I would not trust these guys to integrate with my shopify store and start creating invoices etc if they cannot create some user friendly software to do something relatively simple.


Alice and Blair
United Kingdom
Time spent using app: About 3 hours
Edited April 29, 2019

I had originally submitted a great review when I first signed on to this app. Customer service was excellent and they were very responsive. Over time, however, it became days before I heard from anyone and an issue I was having with my catalog, i.e., the simple step of being able to align the actual price with the word price and the ability to add enough text to the template to describe the product, was so difficult and numerous communications with the company and promises that they would fix this issue resulted in nothing. I finally decided to quit this app so that I no longer had to be charged their monthly fee. I can pay less to have my printer create a beautiful catalog that has everything lined up and looking professional than I did with this app.

ArtiSun Bath
United States
Time spent using app: 7 months
Edited September 15, 2018

This app has more glitches than an android flip phone. it sucks!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Yoga Democracy Wholesale
United States
Time spent using app: Over 5 years
Edited September 6, 2018

so far the support is very slow. we subscribed to this app specifically because of the Variant (swatch) Display option, however, once we subscribed, it turns out that most swatches are prefilled from whatever backend images ZINation has, and the text fields are prefilled with "image1" instead of color description, or the color description is entirely wrong, yet the same group of wrong color descriptions auto populate each style listed. when the full description is auto populated, it's cut off. in fact, every template i've used requires more time and effort to customize just to look remotely close to the way it does on my website. i got this so i didn't have to sit down and manually configure catalogs in InDesign or Photoshop, but it looks like i may save even more time just doing everything from scratch in adobe. I can just do all of this in MailChimp if I'm doing marketing templates from scratch. THE TEMPLATES DON'T EVEN HAVE DOLLAR SIGNS FOR THE PRICE FIELDS! i am not at all happy to have been assured that all my needs would be met with the full paid version, yet... the only difference between the trial and free version is being able to export to pdf.....there were no extra features, and none of my needs have been met.

United States
Time spent using app: 3 days
March 26, 2018

users beware! you get tricked into using this service for free - but if you have a couple of products, soon you will have to pay - the basic plan is no use as only allows for a max of 50 pages - bottom line it is expensive and charges are not clear upfront

Sep Jordan
Time spent using app: 10 days
January 24, 2018

Very misleading. Price list states free for Shopify users. So I spend an hour creating but can't print unless I pay. Read some more to see that you have to pay to do anything other than create. Why state it is free when it is not?

Maple Rose
Time spent using app: About 2 hours