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very easy to setup, very good
Thank you for your review, really appreciated.
Very good, however little tweaks here and there would be welcome for multilingual use and a follow up by email for unresolved chats (chat history in the emails sent out to avoid having to go back to the app to see the conversation). But in general very well made, easy to use and seems like they are very open to requests for modifications and ideas. Highly recommended and we have tested lots of these AI bots and in general they are slow and clunky for ecommerce sites with many products and technical questions. This one is blazing fast also. We cant wait to see the improvements as they are launched.
Amazing App! Fast and optimised answers for our customers with a conversion rate of 15%! Recommended :)
The setup process is very easy, linking to our Shopify store it automatically scanned our store to build its own knowledge base. We have only had to make a few minor wording adjustments to teach it and fill in some blanks, and it adapts very quickly to any changes we make to pages. The responses are phrased very professionally and you can trust even minutes after the initial setup it will be giving accurate answers based on the information it compiled from scanning your store pages. Further, any questions we had after installing the app were answered very quickly by the support team.
Impressed so far and its working well, would recommend
Thank you for your review, really appreciated.
app consigliata per chi gestisce un e-commerce e vuole sfruttare il potere dell'AI per supportare e ottimizzare gli utenti nella loro customer journey
Grazie mille per la tua recensione. Facciamo del nostro meglio per costruire il prodotto migliore possibile.
've been using the app for my online store, and it's been a fantastic experience overall. The app stands out as the best among several others I've tested. What makes it truly special is the developer's approachability and readiness to help, which is a rarity and highly appreciated.
There are a few personal preferences and setup tweaks I'd like to see implemented. These are specific to my individual needs but I am genuinely excited about the upcoming features and seem to align well with what any forward-thinking online business would need.
Thank you so much for your kind words! 🌟 We're really happy to hear you've had a fantastic experience with Zipchat and that you appreciate our team's support. Your feedback about personal preferences and setup tweaks is important to us. We're excited about the future features too and hope they'll meet your needs. Thanks for sharing your thoughts and for being part of our journey! 🚀
Beneficial for our company, resulting in increased sales and delivering a positive customer experience. Beyond what AI alone can handle. The customer service is also swift in response to address any issues.
Thank you for sharing your positive experience with Zipchat! We're thrilled to hear about the increase in sales and the enhanced customer experience your company has achieved with our service. Our team is dedicated to providing swift and effective support to ensure your continued success. Your feedback is greatly appreciated, and we're here to help with any future needs or questions. Here's to more success together! 🎉🚀
We would recommend this app 100%. The replies are well-crafted and accurate.
I have been very impressed with the product as well as the team behind it. There have been many times that I have been impressed by how good the responses are from the chatbot. The team has been very helpful answering questions and seems very thoughtful about what features they are going to add. It is a little on the pricey side compared to some of the other chatbot products, but it has definitely been the best one that I've used so far.