Calificación general
4,6
Recuentos por nivel de calificación
  • El 91% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 7% de las calificaciones son de 1 estrellas
19 de julio de 2023

Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.

Burger Motorsports Inc
Estados Unidos
Alrededor de 2 meses usando la aplicación
21 de julio de 2023

Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!

Mool
Francia
Alrededor de 1 mes usando la aplicación
ZIPCHAT INC respondió 22 de julio de 2023

Thank you so much for the fantastic feedback! 🚀 We're so happy to hear you're finding ZipChat to be super responsive and always improving. It's fantastic that we're standing out from the crowd. 🌟 Thanks for trying out ZipChat and being part of our community!

29 de mayo de 2024

Excellent app with amazing capabilities, brings customer service to another level. Support is fast and reliable. We're very satisfied with the product!

SmartX.bg
Bulgaria
Alrededor de 2 meses usando la aplicación
29 de mayo de 2024

Very good app! It helps our customers 24/7, saving us a lot of email inquiries. I recommend!

Bagaji.ro
Bulgaria
Alrededor de 2 meses usando la aplicación
20 de julio de 2023

This app is really good. You can edit the conversations and improve the app AI very quickly. Highly recommend

Naturallygifts
Australia
Alrededor de 2 meses usando la aplicación
6 de octubre de 2023

Zipchat has been a game-changer for us. It swiftly addresses customers' straightforward queries that used to land in our email queue, ensuring they get immediate responses instead of waiting for hours, potentially leading to lost sales elsewhere.

Bogartstore
Noruega
9 días usando la aplicación
14 de julio de 2023

Excellent new service that is absolutely killing it.
We love this chat and how easy it is to train it on new information.

We have some feature requests but it's still new and they're actively improving the service. We fully intend on sticking around as long as it stays financially reasonable for us and the value trade remains.

WREKD Co.
Estados Unidos
12 días usando la aplicación
9 de octubre de 2023

Love it, it was up and running in minutes. Fine tuned it within one hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.

Trooper Beer EU - distributed by Universal Marketing EU
Austria
Alrededor de 9 horas usando la aplicación
25 de mayo de 2023

We've been using Zipchat across our stores and it's been a great asset so far. Its capacity to offer 24/7 self-service support in any language has been a significant time-saver for us and has improved our CS efficiency.

The app is straightforward to set up and tracks conversions from the chat. This feature has given us a better understanding of our customer interactions.

One of the standout features for us is its self-learning capability. We were able to make minor corrections based on initial chats on our website, and the app adapted accordingly. This has helped keep our customer interactions relevant and effective.

We recommend Zipchat to any e-commerce business aiming to enhance their user experience. It not only improves customer engagement but also reduces the number of tickets, making our operations more efficient.

A very valuable tool for any business looking to improve their customer service!

Sweet Plaid™
Emiratos Árabes Unidos
10 meses usando la aplicación
ZIPCHAT INC respondió 22 de julio de 2023

Thanks for the fantastic feedback! We're glad to know that ZipChat is making a difference across your stores. It's awesome to see it's a time-saver and is boosting your efficiency. 😄 Your recommendation means a lot to us. Thanks for being a part of the ZipChat community!

24 de mayo de 2023

Best app to answer the customers 7d/7, answers quality is really good and it bring us more conversions without efforts!

OHMYCASE
Francia
9 meses usando la aplicación