Reseñas (80)

Calificación general
4,8
Recuentos por nivel de calificación
  • El 95% de las calificaciones son de 5 estrellas
  • El 0% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
3 de octubre de 2023

Impressive accuracy and even better if you spend a day "training" it. It's like an interactive FAQ that's super knowledgeable about your store/website. Loving it so far. I am hopeful they will bring on more features as it is pretty basic at the moment, but honestly it works and is so nice to not have to have someone sitting on chat all day answering the same questions or worrying they will miss questions. I do wish there was a way to create chat tickets, etc when something needs to be escalated to a team member to be better handled, but like I said-I am impressed with how well it already handles inquiries. Looking forward to seeing the app's abilities grow! Give it a try.

Lat & Lo™
Estados Unidos
4 meses usando la aplicación
26 de septiembre de 2023

Thanks to this app, I was able to increase sales. It's a great tool that I highly recommend.

Favoritebikes
Estados Unidos
2 meses usando la aplicación
25 de septiembre de 2023

I tried about 4 AI assistants before discovering Zipchat, and they were all terrible! Zipchat however is beautifully built, well integrated and well trained on our content. It's easy to use out the box, knows your products and can speak to questions - anything it can't answer it forwards on to our help team. Couldn't be happier and their team is attentive, interested and helpful. HIGHLY RECOMMEND.

Grass & Co.
Reino Unido
Alrededor de 2 meses usando la aplicación
20 de julio de 2023

This app is really good. You can edit the conversations and improve the app AI very quickly. Highly recommend

Naturallygifts
Australia
Alrededor de 2 meses usando la aplicación
24 de mayo de 2023

I recently added ZipChat to my Shopify store and it has been an amazing addition!

The app is easy to install and use, and has greatly improved customers experience.
The live chat is very helpful for customers looking for a specific product or just having questions about my store in general.

Overall, I highly recommend ZipChat to any Shopify store owner looking to improve their customer experience and boost sales!

R-PUR
Francia
Alrededor de 2 meses usando la aplicación
ZIPCHAT INC respondió 22 de julio de 2023

Thanks for the wonderful feedback! It's great to see ZipChat as a useful addition to your Shopify store. We're glad it's improving your customer experience and answering their queries :) We appreciate your recommendation a lot !

19 de julio de 2023

Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.

Burger Motorsports Inc
Estados Unidos
Alrededor de 2 meses usando la aplicación
16 de junio de 2023

I've tried other Ai Chatbots and I'm so happy with ZipChat! I love how ZipChat actually recommends products for customers with great accuracy. It goes beyond expectations with very specific responses and even in other languages.

I've been blown away at how ZipChat can seamlessly follow any flow in the conversations with a very natural responses. It's cut down tremendously on my customer response work and the "Track My Order" feature is one that knocks out a huge chunk of customer issues. I can't wait to see what they add next.

Mighty Wallet
Estados Unidos
16 días usando la aplicación
ZIPCHAT INC respondió 22 de julio de 2023

Thanks for the glowing review! We're very happy to hear how much you're loving ZipChat. It's great to know our product recommendations and multi-language support are hitting the mark. 😍 Excited for you to see what's next. Thanks for being a part of our ZipChat community!

30 de noviembre de 2023

I have been very impressed with the product as well as the team behind it. There have been many times that I have been impressed by how good the responses are from the chatbot. The team has been very helpful answering questions and seems very thoughtful about what features they are going to add. It is a little on the pricey side compared to some of the other chatbot products, but it has definitely been the best one that I've used so far.

Latch
Estados Unidos
14 días usando la aplicación
26 de septiembre de 2023

ZipChat is amazing! The app is easy to install and use. It takes a little bit time to train the the 'robot', but after that it answers accurate and fast. We ship worldwide and we are not able to answer questions around the clock to meet the time differences. With the app the amount of e-mails we receive has drastically decreased.

Another big plus is the customer service! This app is an absolute MUST.

Curly Secret
Países Bajos
13 días usando la aplicación
14 de julio de 2023

Excellent new service that is absolutely killing it.
We love this chat and how easy it is to train it on new information.

We have some feature requests but it's still new and they're actively improving the service. We fully intend on sticking around as long as it stays financially reasonable for us and the value trade remains.

WREKD Co.
Estados Unidos
12 días usando la aplicación