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I tried about 4 AI assistants before discovering Zipchat, and they were all terrible! Zipchat however is beautifully built, well integrated and well trained on our content. It's easy to use out the box, knows your products and can speak to questions - anything it can't answer it forwards on to our help team. Couldn't be happier and their team is attentive, interested and helpful. HIGHLY RECOMMEND.
This app is really good. You can edit the conversations and improve the app AI very quickly. Highly recommend
Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.
I recently added ZipChat to my Shopify store and it has been an amazing addition!
The app is easy to install and use, and has greatly improved customers experience.
The live chat is very helpful for customers looking for a specific product or just having questions about my store in general.
Overall, I highly recommend ZipChat to any Shopify store owner looking to improve their customer experience and boost sales!
Thanks for the wonderful feedback! It's great to see ZipChat as a useful addition to your Shopify store. We're glad it's improving your customer experience and answering their queries :) We appreciate your recommendation a lot !
Amazing app. Really, all it takes is trying it out to see its incredible potential! An ultra-responsive, even proactive, support that continually improves its services! It makes all other chatbots look like outdated applications!
Thank you so much for the fantastic feedback! 🚀 We're so happy to hear you're finding ZipChat to be super responsive and always improving. It's fantastic that we're standing out from the crowd. 🌟 Thanks for trying out ZipChat and being part of our community!
ZipChat is amazing! The app is easy to install and use. It takes a little bit time to train the the 'robot', but after that it answers accurate and fast. We ship worldwide and we are not able to answer questions around the clock to meet the time differences. With the app the amount of e-mails we receive has drastically decreased.
Another big plus is the customer service! This app is an absolute MUST.
Zipchat has been a game-changer for us. It swiftly addresses customers' straightforward queries that used to land in our email queue, ensuring they get immediate responses instead of waiting for hours, potentially leading to lost sales elsewhere.
I've tried other Ai Chatbots and I'm so happy with ZipChat! I love how ZipChat actually recommends products for customers with great accuracy. It goes beyond expectations with very specific responses and even in other languages.
I've been blown away at how ZipChat can seamlessly follow any flow in the conversations with a very natural responses. It's cut down tremendously on my customer response work and the "Track My Order" feature is one that knocks out a huge chunk of customer issues. I can't wait to see what they add next.
Thanks for the glowing review! We're very happy to hear how much you're loving ZipChat. It's great to know our product recommendations and multi-language support are hitting the mark. 😍 Excited for you to see what's next. Thanks for being a part of our ZipChat community!
10 stars! I am on the free trial and can't believe how great this app is. Answers questions much more quickly and accurately than my human help can. In addition to the store itself, we added all of our product websites to the knowledge base and the chat bot gets the answer correct - with amazingly professional and friendly language that makes our customers feel valued - every single time. Very happy.
Excellent new service that is absolutely killing it.
We love this chat and how easy it is to train it on new information.
We have some feature requests but it's still new and they're actively improving the service. We fully intend on sticking around as long as it stays financially reasonable for us and the value trade remains.