Avaliações (80)
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Molto positiva, le interazioni con i clienti sono numerose e tutte con feedback positivi. La utilizziamo nella fascia oraria serale e nei week in cui non abbiamo copertura del servizio clienti. I clienti sono molto contenti della qualità del servizio.
Occorre allenare AI a fornire le risposte corrette e aggiornate, ma è una attività che richiede poco tempo se svolta regolarmente ogni giorno.
A prompt feedback from the app manager would be helpful.
I tried many different AI chats, but nothing came close to this. The support is super fast and friendly. This AI chat app does everything that a CS can do but even better because you don't need to micromanage it lol. Just feed it the correct data and that is all. Highly recommend!
L'outil est vraiment tres bien fait et permet de customiser des réponses client vraiment tres fine. Le service support et super reactif et concilliant. Je recommande les yeux fermés
Great AI chat and amazing support. Thanks ZipChat!
Thanks a lot for your review!
Great support, great app. I just installed and I'm already impressed. 100% recommend.
Thanks, we really appreciate your review.
Good ChatBot
Zipchat has been great for us so far. Out of the many AI Chatbots I've tested this one seems to provide the the most appropriate replies that I would want majority of the time without input. It has really helped in reducing the amount of customer emails we would receive.
Hello There,
Thank you for your positive feedback! We're thrilled to hear that you find our app to be the best in its category. Our team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!
Hello There,
Thank you for your positive feedback! We're thrilled to hear that you find our app very helpful.
Our support team does its best to be always helpful, fast and on point while our tech team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
Great service and suport!