Zipchat AI Chatbot+Whatsapp AI

Zipchat turned out to be great for us. Of the different AI chatbots I have tested, this one seems to most often provide the most appropriate responses I want without the need for input. It really helped us reduce the amount of customer emails we were receiving and provide relevant information to increase the conversion rate. Also, the ability to have proactive chat is really interesting.

completely transformed my business... i was able to cut back on my customer service agents, and zipchat actually converted more customers than my live agents.... highly recommend

ZipChat has increased the CX of our business! I'm using Zipchat in 6 stores and only pay for 1 subscription. Easy to set up and convenient!

We use Zipchat for our wireless earbuds business, soundsgood.ca, and it is very helpful in assisting clients with common problems. This allows us to offer instant support 24/7. If the bot cannot resolve an issue, it directs the client to our email support.

The bot also helps visitors better understand our products and make more informed choices.

You need to train the bot, and while it's not perfect, it's still pretty awesome!

This AI-chat is incredibly responsive and efficient, addressing the queries in real-time. I recommend using it in e-commerce because the chat guides the customers by addressing all their needs to make the purchasing process easier. I appreciate the accuracy of the replies given to customers, which you can also personalize. The support service is excellent.

One of our hot apps, we've been using Zipchat for over months. Customer engagement is fantastic, conversion rate is very high. The support team is incredibly helpful.

Honest review,
I uses Zipchat AI easy to setup it takes all the available data from shop and make it organize to answer the customers questions perfectly without the need of Actual customer support team, apart from this you can upload multiple type documents to train AI for more information.
Highly recommend

Zipchat has very good AI capabilities, which makes it easier to train. The ability to edit the bot’s responses is incredibly useful and allows us to tailor the bot to our unique business needs. The chat support is usually very responsive. Unfortunately, we are unable to use this bot on our gated Shopify B2B sites since the bot cannot scrape that data, but it works well on our public-facing B2C website.

Great support, product is solid and the price is right. All around great experience and value!

I believe in providing great customer service! ZipChat helps me do that by helping my customers find what they are looking for, their AI Chatbot is highly recommended!