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L'impostazione è semplice e i risultati sono davvero smart. Le risposte sono veloci e dettagliate, ti permette di avere una reattività 7/24. Con la possibilità di recuperare i contatti degli utenti puoi approfondire e assisterli anche in un secondo momento direttamente.
This app is really good. You can edit the conversations and improve the app AI very quickly. Highly recommend
Zipchat has been a game-changer for us. It swiftly addresses customers' straightforward queries that used to land in our email queue, ensuring they get immediate responses instead of waiting for hours, potentially leading to lost sales elsewhere.
Die App hat uns geholfen, weniger Kundenanfrage via E-Mail zu erhalten und unsere Umsätze zu steigern. Die AI funktioniert super und gibt präzise Antworten. Durch die Änderungsfunktion kann man Antworten nachträglich bearbeiten und so die künstliche Intelligenz trainieren.
Excellent new service that is absolutely killing it.
We love this chat and how easy it is to train it on new information.
We have some feature requests but it's still new and they're actively improving the service. We fully intend on sticking around as long as it stays financially reasonable for us and the value trade remains.
Love it, it was up and running in minutes. Fine tuned it within one hour. Results are impressive. The response time from support is super impressive as well. Highly recommended.
We've been using Zipchat across our stores and it's been a great asset so far. Its capacity to offer 24/7 self-service support in any language has been a significant time-saver for us and has improved our CS efficiency.
The app is straightforward to set up and tracks conversions from the chat. This feature has given us a better understanding of our customer interactions.
One of the standout features for us is its self-learning capability. We were able to make minor corrections based on initial chats on our website, and the app adapted accordingly. This has helped keep our customer interactions relevant and effective.
We recommend Zipchat to any e-commerce business aiming to enhance their user experience. It not only improves customer engagement but also reduces the number of tickets, making our operations more efficient.
A very valuable tool for any business looking to improve their customer service!
Thanks for the fantastic feedback! We're glad to know that ZipChat is making a difference across your stores. It's awesome to see it's a time-saver and is boosting your efficiency. 😄 Your recommendation means a lot to us. Thanks for being a part of the ZipChat community!
Best app to answer the customers 7d/7, answers quality is really good and it bring us more conversions without efforts!
Great support, product is solid and the price is right. All around great experience and value!
I recently added ZipChat to my Shopify store and it has been an amazing addition!
The app is easy to install and use, and has greatly improved customers experience.
The live chat is very helpful for customers looking for a specific product or just having questions about my store in general.
Overall, I highly recommend ZipChat to any Shopify store owner looking to improve their customer experience and boost sales!
Thanks for the wonderful feedback! It's great to see ZipChat as a useful addition to your Shopify store. We're glad it's improving your customer experience and answering their queries :) We appreciate your recommendation a lot !