Avaliações (54)

Classificação geral
4,7
Número por nível de avaliação
  • 93% das avaliações são de 5 estrelas
  • 0% das avaliações são de 4 estrelas
  • 2% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 6% das avaliações são de 1 estrelas
13 de junho de 2024

ZipChat is great! We use it for a few months now and it works very good. The team behind it is very helpful and from the start we got a lot of help and assistance. It is very easy to train it and add him information like discount code that can be offered, etc.. It has a lot of options to set it differently on different pages (homepage, collection, product, about us and even contact page). The option to edit the bot’s responses is incredibly useful as well. Overall very useful and helpful app!

ParfumGroup
Alemanha
3 meses usando o app
29 de maio de 2024

We use Zipchat for our wireless earbuds business, soundsgood.ca, and it is very helpful in assisting clients with common problems. This allows us to offer instant support 24/7. If the bot cannot resolve an issue, it directs the client to our email support.

The bot also helps visitors better understand our products and make more informed choices.

You need to train the bot, and while it's not perfect, it's still pretty awesome!

Sounds Good
Canadá
7 meses usando o app
ZIPCHAT INC deixou uma resposta 6 de junho de 2024

Thank you for your review, really appreciated.

4 de junho de 2024

Zipchat has very good AI capabilities, which makes it easier to train. The ability to edit the bot’s responses is incredibly useful and allows us to tailor the bot to our unique business needs. The chat support is usually very responsive. Unfortunately, we are unable to use this bot on our gated Shopify B2B sites since the bot cannot scrape that data, but it works well on our public-facing B2C website.

Sunpan Trading & Importing, Inc.
Canadá
3 meses usando o app
ZIPCHAT INC deixou uma resposta 6 de junho de 2024

Thank you a lot for your review, really appreciated.

12 de junho de 2024

One of our hot apps, we've been using Zipchat for over months. Customer engagement is fantastic, conversion rate is very high. The support team is incredibly helpful.

Korendy Türkiye
Turquia
7 meses usando o app
ZIPCHAT INC deixou uma resposta 13 de junho de 2024

Thanks a lot, really appreciated 🙏

1 de junho de 2024

I believe in providing great customer service! ZipChat helps me do that by helping my customers find what they are looking for, their AI Chatbot is highly recommended!

Mystery Find
Estados Unidos
6 meses usando o app
ZIPCHAT INC deixou uma resposta 6 de junho de 2024

Thank you for your review, really appreciated.

15 de maio de 2024

We've been using ZipChat AI on our Store and are thoroughly impressed with its seamless integration and ease of use.

The AI significantly enhances our customer service by providing responsive, personalized interactions that reflect our brand's voice and ethos.

Customers appreciate the instant support, and the AI's adaptability makes it feel like a natural extension of our team. ZipChat's robust functionality and excellent customer service have made this a worthwhile investment for improving our customer engagement and sal.

KALI SHOES®
Itália
Aproximadamente 1 mês usando o app
ZIPCHAT INC deixou uma resposta 6 de junho de 2024

Thank you for your review, really appreciated.

27 de março de 2024

Installation is extremely easy and the results are impressive.

Not only did it help me get more orders from hesitant customers, but it also tipped me off to what the most common questions from customers are to include on my product pages.

gosmilebg
Bulgária
Aproximadamente 2 meses usando o app
29 de maio de 2024

Very good app! It helps our customers 24/7, saving us a lot of email inquiries. I recommend!

Bagaji.ro
Bulgária
Aproximadamente 2 meses usando o app
ZIPCHAT INC deixou uma resposta 6 de junho de 2024

Thank you for your review, really appreciated.

29 de maio de 2024

Excellent app with amazing capabilities, brings customer service to another level. Support is fast and reliable. We're very satisfied with the product!

SmartX.bg
Bulgária
Aproximadamente 2 meses usando o app
ZIPCHAT INC deixou uma resposta 6 de junho de 2024

Thank you for your review, really appreciated.

12 de abril de 2024

Simple and straightforward setup, all the design and customization tools we needed built right into the backend. A++++

Magic Scoop
Canadá
15 dias usando o app