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Great support, product is solid and the price is right. All around great experience and value!
Hello There,
Thank you for your positive feedback! Our team works hard to make sure that our features are user-friendly and effective.
All the Best,
Zipchat AI - Support Team
One of our hot apps, we've been using Zipchat for over months. Customer engagement is fantastic, conversion rate is very high. The support team is incredibly helpful.
Thanks a lot, really appreciated 🙏
Zipchat has very good AI capabilities, which makes it easier to train. The ability to edit the bot’s responses is incredibly useful and allows us to tailor the bot to our unique business needs. The chat support is usually very responsive. Unfortunately, we are unable to use this bot on our gated Shopify B2B sites since the bot cannot scrape that data, but it works well on our public-facing B2C website.
Thank you a lot for your review, really appreciated.
I believe in providing great customer service! ZipChat helps me do that by helping my customers find what they are looking for, their AI Chatbot is highly recommended!
Thank you for your review, really appreciated.
please reply our msg on whatsapp, there is a bug on the app.
Dear Campark, I'm sorry to hear this and I understand your frustration. I spoke internally with the team, and from our understanding are waiting for you reply on Whatsapp since a few days. Could you please check on it?
I'm sure whatever is the bug you're referring to, it will be solved super fast.
We've been using ZipChat AI on our Store and are thoroughly impressed with its seamless integration and ease of use.
The AI significantly enhances our customer service by providing responsive, personalized interactions that reflect our brand's voice and ethos.
Customers appreciate the instant support, and the AI's adaptability makes it feel like a natural extension of our team. ZipChat's robust functionality and excellent customer service have made this a worthwhile investment for improving our customer engagement and sal.
Thank you for your review, really appreciated.
Very good app! It helps our customers 24/7, saving us a lot of email inquiries. I recommend!
Thank you for your review, really appreciated.
Der Chat-Bot wird von unseren Kunden sehr gut benützt und die Antworten sind auch soweit in Ordnung. Wir mussten noch die eine oder andere Anpassung machen. Dies konnten wir entweder selber machen oder der Support war sehr schnell.
Excellent app with amazing capabilities, brings customer service to another level. Support is fast and reliable. We're very satisfied with the product!
Thank you for your review, really appreciated.
Ero molto restio sul fatto che ZipChat potesse effettivamente aiutarci nella gestione delle domande dei clienti del nostro e-commerce e invece mi sono dovuto ricredere. Riesce a gestire le domande, dare risposte utili e sensate e c'è eventualmente la possibilità di modificare le risposte per le chat successive. Ottimo lavoro!
Grazie mille 🙏 Siamo contenti che il prodotto sia al di sopra delle aspettative. Continueremo a migliorarlo per aiutare sempre più brands.