รีวิว (73)

การให้คะแนนโดยรวม
4.8
จำนวนต่อระดับคะแนน
  • 95% ของการให้คะแนนคือ 5 ดาว
  • 0% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 4% ของการให้คะแนนคือ 1 ดาว
12 มิถุนายน 2024

I recently started using ZipChat.ai to automate customer service for another one of my online stores. Having successfully used it for a previous store, I knew it would be a great fit. This new store, however, presents many variables that significantly increase the customer support workload. I couldn't be happier with the results. The AI is incredibly knowledgeable and consistently provides detailed and accurate responses to customer inquiries. It's truly impressive how well it understands and handles a wide range of questions.

A special shoutout to Luca from ZipChat, who was exceptionally helpful in getting everything set up correctly. He made sure the system was perfectly aligned with my business objectives, and his support made the entire process seamless and efficient.

Overall, ZipChat.ai has significantly improved my customer service experience, and I highly recommend it to any business looking to enhance their customer support operations. It's a no brainer for any online store. Definitely leaving money on the table by not having this enabled on your website.

SANT LECLÈRE
ไอร์แลนด์
ประมาณ 1 ชั่วโมง ในการใช้แอป
ZIPCHAT INC ตอบแล้ว 13 มิถุนายน 2024

Thanks a lot, really appreciated 🙏

3 พฤษภาคม 2024

Impressed so far and its working well, would recommend

SENSIO HOME
สหราชอาณาจักร
3 วัน ในการใช้แอป
ZIPCHAT INC ตอบแล้ว 6 มิถุนายน 2024

Thank you for your review, really appreciated.

26 กันยายน 2023

Thanks to this app, I was able to increase sales. It's a great tool that I highly recommend.

Favoritebikes
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
25 กันยายน 2023

I tried about 4 AI assistants before discovering Zipchat, and they were all terrible! Zipchat however is beautifully built, well integrated and well trained on our content. It's easy to use out the box, knows your products and can speak to questions - anything it can't answer it forwards on to our help team. Couldn't be happier and their team is attentive, interested and helpful. HIGHLY RECOMMEND.

Grass & Co.
สหราชอาณาจักร
ประมาณ 2 เดือน ในการใช้แอป
14 กุมภาพันธ์ 2024

no good, much better ones available

Segron Universe
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
20 กรกฎาคม 2023

This app is really good. You can edit the conversations and improve the app AI very quickly. Highly recommend

Naturallygifts
ออสเตรเลีย
ประมาณ 2 เดือน ในการใช้แอป
24 พฤษภาคม 2023

I recently added ZipChat to my Shopify store and it has been an amazing addition!

The app is easy to install and use, and has greatly improved customers experience.
The live chat is very helpful for customers looking for a specific product or just having questions about my store in general.

Overall, I highly recommend ZipChat to any Shopify store owner looking to improve their customer experience and boost sales!

R-PUR
ฝรั่งเศส
ประมาณ 2 เดือน ในการใช้แอป
ZIPCHAT INC ตอบแล้ว 22 กรกฎาคม 2023

Thanks for the wonderful feedback! It's great to see ZipChat as a useful addition to your Shopify store. We're glad it's improving your customer experience and answering their queries :) We appreciate your recommendation a lot !

19 กรกฎาคม 2023

Installs easy and has greatly reduced staffing needs for basic customer sales and service. Their support is also very responsive to any suggestions you may have.

Burger Motorsports Inc
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
24 มกราคม 2024

Beneficial for our company, resulting in increased sales and delivering a positive customer experience. Beyond what AI alone can handle. The customer service is also swift in response to address any issues.

Jackery
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
ZIPCHAT INC ตอบแล้ว 18 มีนาคม 2024

Thank you for sharing your positive experience with Zipchat! We're thrilled to hear about the increase in sales and the enhanced customer experience your company has achieved with our service. Our team is dedicated to providing swift and effective support to ensure your continued success. Your feedback is greatly appreciated, and we're here to help with any future needs or questions. Here's to more success together! 🎉🚀

13 มีนาคม 2024

I've never had a service so functional like this! Zipchat is a real upgrade for my business. I am having +90% of purchases in just one week.
It answers to any client's question and they feel comfortable and safe to buy.
It's very easy to set up and it seems to speak with a real person for clients.
Price is REALLY low for the quality. I really recommend it, they are also very fast and willing to help you.
An example of real upgrade that my business had: I sell digital product but as you know sometimes the download doesn't work 100% good.
The clients write to my chat and Zipchat explain 100% how to download it and I don't have refund requests or disputes anymore!
Believe me, try it.

Ripartire da me
อิตาลี
9 วัน ในการใช้แอป