Reviews (94)
Refine
-
By rating
Honestly, the worlds best chatbot! From setup to use, the experience is seamless, and the support is outstanding. Highly recommend!
Honest review,
I uses Zipchat AI easy to setup it takes all the available data from shop and make it organize to answer the customers questions perfectly without the need of Actual customer support team, apart from this you can upload multiple type documents to train AI for more information.
Highly recommend
Awesome app. Handles most customer enquiries even better than a live agent, focused on converting questions to sales, available 24/7. Super intuitive admin panel, great insights from the dashboard. The value it delivers exceeds the cost by far. Overall, we are very happy with zipchat!
Very good app ! Usefull and powerful !
Molto positiva, le interazioni con i clienti sono numerose e tutte con feedback positivi. La utilizziamo nella fascia oraria serale e nei week in cui non abbiamo copertura del servizio clienti. I clienti sono molto contenti della qualità del servizio.
Occorre allenare AI a fornire le risposte corrette e aggiornate, ma è una attività che richiede poco tempo se svolta regolarmente ogni giorno.
A prompt feedback from the app manager would be helpful.
Abbiamo iniziato a usare ZipChat per il nostro shop online per migliorare il supporto clienti. L’installazione è stata semplice e l’integrazione immediata. La chat risponde alle domande più frequenti in maniera pertinente, riducendo il carico sul team - Assolutamente consigliato!
Très bon service à la clientèle et excellant produit!
Quick and easy setup - you can start prompting conversations right away.
What surprises most is that the bot doesn't sound like a bot and customers think they talk with real person which makes the experience more genuine. The bot can be easily educated on how to answer on more specific inquiries. Overall it can help you gain more trust in your customers and of course increase the sales.
I tried many different AI chats, but nothing came close to this. The support is super fast and friendly. This AI chat app does everything that a CS can do but even better because you don't need to micromanage it lol. Just feed it the correct data and that is all. Highly recommend!