Zipchat AI Chatbot & Live Chat
Erfüllt unsere höchsten Standards für Leistung, Design und Integration. Weitere Informationen Wird in einem neuen Fenster geöffnet
- Preisgestaltung
-
Kostenloser Plan verfügbar. Kostenloser Test verfügbar.
- Beliebt bei Shops wie deinem
- Sitz in den USA
- Bewertung
- 4,8 (178)
- Entwickler
- ZIPCHAT INC
Vorgestellte Bildergalerie
KI-Chatbot & AI Chat, der bei Verkauf & Kundenservice handelt: Live Chat, WhatsApp, Instagram, email
Proaktiver AI Chat & KI-Chatbot, der aus Kundenservice Verkäufe macht. Begrüßt Käufer im Live Chat, auf WhatsApp, Instagram und email. Der AI Agent handelt im Chat: Sendungsverfolgung, Rabatte, Empfehlungen, Upsells, Retouren & Rückerstattungen, Warenkorb-Wiederherstellung & FAQ. Übernimmt Kundenservice und Kundendienst 24/7, auf allen Kanälen. Mit Custom Tools & Skills handelt er in jeder Software, die du anbindest, vom CRM bis zum Checkout. Mehrsprachig, selbstlernend, mit Umsatz verbunden.
- Ein AI Agent aktiv im AI Chatbot & Live Chat: WhatsApp, Instagram & email
- AI Chat handelt: Sendungsverfolgung, Retouren, Nachnahme, Rabatte & Lagerbestand
- KI-Kundenservice & Kundendienst: Antworten zu Produkt, Größen, Versand & FAQ
- KI-Verkaufschatbot & Einkaufsassistent: Empfehlungen, Upsells & Warenkorb
- Mehrsprachiger AI Agent verbindet jeden Chat mit Umsatz, 24/7 im AI Chat
- Beliebt bei Shops wie deinem
- Sitz in den USA
Sprachen
Englisch
Für diese App ist keine Übersetzung auf Deutsch vorhanden.
Kompatibel mit
- Checkout
- Shopify-Adminbereich
- ChatGPT, Claude
- Emails, Instagram, Messenger
- Gorgias, Zendesk, Re:amaze
- Klavyo, Omnisend, Brevo
- Whatsapp Business API
Kategorien
Nachrichten in Echtzeit
Automatisierte Antworten
Workflow-Automatisierung
- Automatische Antwort
- Antwortvorlagen
- KI-Antworten
- KI-Übersichten
- Tickets
- Einheitlicher Posteingang
- Automatische Zuweisung
- Regelbasierte Trigger
- Eskalation
- Tagging
- Spam-Erkennung
- Nachverfolgung von Bestellungen
- Kundenbenachrichtigungen
- Feedback-Umfragen
- Mehrere Sprachen
- Mehrere Shops
- Analysen
- Berichte
Preisgestaltung
Free
Kostenlos
Umfasst
- 120 Antworten/Monat
- Training auf 100 Seiten
- KI-Vertrieb und KI-Support
- KI-Korrekturen
- KI-Produktempfehlungen
- Bestellstatus
- Chat, E-Mails, WhatsApp, IG, Messenger
- Unbegrenzte menschliche Antworten/Monat
Starter
$49 / Monat
Extra +49 $ für 250 zusätzliche Antworten (bei Überschreitung des Plans)
Umfasst
- 500 KI-Antworten/m
- Training auf 1.000 Seiten
- KI-Vertrieb & KI-Support
- KI-Korrekturen
- KI-Produktempfehlungen
- Bestellstatus
- Chat, E-Mails, WhatsApp, IG, Messenger
- Unbegrenzte menschliche Antworten/Monat
7-tägiger kostenloser Test
Growth
$129 / Monat
Extra +49 $ für 250 zusätzliche Antworten (bei Überschreitung des Plans)
Umfasst
- 1.500 KI-Antworten/m
- Training auf 15.000 Seiten
- KI-Vertrieb & KI-Support
- KI-Korrekturen
- KI-Produktempfehlungen
- Bestellstatus
- Chat, E-Mails, WhatsApp, IG, Messenger
- Unbegrenzte menschliche Antworten/Monat
7-tägiger kostenloser Test
Pro
$249 / Monat
Extra +49 $ für 250 zusätzliche Antworten (bei Überschreitung des Plans)
Umfasst
- 3.000 KI-Antworten/m
- Training auf 75.000 Seiten
- KI-Vertrieb & KI-Support
- KI-Korrekturen
- KI-Produktempfehlungen
- Bestellstatus
- Chat, E-Mails, WhatsApp, IG, Messenger
- Unbegrenzte menschliche Antworten/Monat
7-tägiger kostenloser Test
Alle Gebühren werden in USD berechnet. Wiederkehrende und nutzungsabhängige Gebühren werden alle 30 Tage in Rechnung gestellt. Alle Preisoptionen anzeigen
Rezensionen (178)
Zipchat ci ha aiutato tantissimo. L'abbiamo installata sul nostro store e in poco tempo abbiamo visto la differenza: risponde ai clienti in automatico, gestisce le domande sui prodotti e recupera vendite che altrimenti avremmo perso. Configurazione semplice e supporto reattivo. Per noi è diventata uno strumento indispensabile. Consigliatissima
Grazie di cuore! Da installazione a strumento indispensabile in poco tempo: è esattamente quello che speriamo di sentire. Felici che stia rispondendo ai clienti, gestendo le domande e recuperando vendite per voi. Grazie per il consiglio! 🙌
We tested Zipchat extensively, had a video call with support, set everything up according to the help section, and tried to optimize it over time. In summary, Zipchat probably works very well with mainstream shops, but less well with niche shops like ours. In fact, we lose potential customers every day who are “put off” by the AI's responses. Despite extensive subsequent response corrections as specified by the app, we were never able to stop this. We had the impression that these corrections were simply not taken into account.
According to support, instructions must be accommodated in the very limited text field, which—according to support—is possible, but we were unable to do so in a way that allowed the AI to advise properly. The random suggestion of products is a lottery game, not a targeted action, so even when potential customers specifically ask for products for men, they are given random suggestions – so far, nothing specifically for them, even though it is explicitly stated in the product descriptions. Support kindly offered to put together customized instructions for us, which we unfortunately never received. We have therefore paused the chat in order to avoid losing more customers. We will cancel before the next renewal unless there is an update that significantly improves the situation.
Update, one month later: So far, I’ve only received empty promises. I canceled the app so I wouldn’t have to pay the monthly fee again for nothing. Too bad, because the app sounded promising.
Thank you for taking the time to lay this out in such detail. We won't sugarcoat it: this isn't the experience we want anyone to have, and we're sorry we fell short, both with the product fit for your niche and, just as importantly, with the follow-through we promised and didn't deliver.
The custom instructions you were offered and never received should have reached you. That's on us, and we understand why the empty promises eroded your trust.
Your feedback on product suggestions and the limits of the instructions field is genuinely valuable, and we'd like the chance to act on it properly. If you're open to it, reach out to us directly and we'll escalate your case to senior product and success team members, no generic responses, no handoffs that go nowhere. Even if you've already canceled, we'd value the opportunity to better understand your niche use case and show you what we've improved.
Either way, thank you for giving Zipchat a real, thorough try. That you wanted it to work comes through clearly, and we're sorry we didn't meet you there.
We installed Zipchat (Enterprise Plan) a few months ago and the change is huge: reduced customer care tickets, more sales efficiency, ...and I'm amazed by the number of visitors who chat with the AI agent.
More than an App, Zipchat has actually great people that help you for the onboarding, answer to all your emails and create custom solutions based on your business needs.
5 stars is more than deserved, thank you guys!
Thank you so much! Hearing about the drop in tickets and the boost in efficiency genuinely makes our day. And we're so glad the team has made the onboarding and support feel personal — that means a lot to us. Thanks for the 5 stars, we're lucky to have you! 🙏
Support
App-Support wird von ZIPCHAT INC bereitgestellt.
Ressourcen
Dieser Entwickler bietet keinen direkten Support auf Deutsch an.
Entwickler
Eingeführt
23. Mai 2023 · Changelog
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