Zipchat Chat IA, Chat en Ligne
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- Tarification
-
Forfait gratuit disponible. Essai gratuit disponible.
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
- Note
- 4,8 (179)
- Développeur
- ZIPCHAT INC
Galerie d’images vedette
Chatbot et chat IA qui agit sur ventes et service client: chat en ligne, WhatsApp, Instagram, email
Chat IA et chatbot IA proactifs pour transformer le service client en ventes. Ils accueillent sur chat en ligne, WhatsApp, Instagram et email. L'agent IA agit dans le chat: suivi de commande, codes promo, recommande produits, upsell, retours, remboursements, récupère le panier et gère les FAQ. Il assure le service client 24/7, tous canaux. Avec outils et skills personnalisés, il agit dans tout logiciel connecté, du CRM au checkout. Multilingue, il s'entraîne seul et génère du chiffre d'affaires.
- Un agent IA agit dans le chatbot IA, chat en ligne, WhatsApp, Instagram et email
- Le chat IA agit: suivi de commande, codes promo, retours, remboursements, stock
- Service client IA: répond sur produits, tailles, livraison, disponibilité et FAQ
- Agent IA multilingue: chaque chat génère du chiffre d'affaires, 24/7 sur chat IA
- Agent IA multilingue: chaque chat génère du chiffre d'affaires, 24/7 sur chat IA
- Populaires auprès des boutiques similaires à la vôtre
- Basées aux États-Unis
Langues
anglais
Cette application n’est pas traduite en français
Fonctionne avec
- Processus de paiement
- Interface administrateur Shopify
- ChatGPT, Claude
- ChatGPT, Claude
- Emails, Instagram, Messenger
- Emails, Instagram, Messenger
- Gorgias, Zendesk, Re:amaze
- Gorgias, Zendesk, Re:amaze
- Klavyo, Omnisend, Brevo
- Klavyo, Omnisend, Brevo
- Whatsapp Business API
- Whatsapp Business API
Catégories
Messagerie en temps réel
Réponses automatisées
Canaux
Automatisation des flux de travail
- Réponse automatique
- Modèles de réponse
- Réponses IA
- Résumés IA
- Émission de tickets
- Boîte de réception unifiée
- Attribution automatique
- Déclencheurs basés sur des règles
- Remontée
- Balisage
- Détection de courriers indésirables
- Suivi des commandes
- Notifications clients
- Sondages sur le retour d’expérience
- Multilingue
- Boutiques multiples
- Analyses de données
- Rapports
Tarification
Choisissez le forfait qui convient le mieux à votre entreprise.
Free
Gratuite
Fonctionnalités
- 120 réponses IA/mois
- Formation sur 100 pages
- Ventes IA et Support IA
- Corrections IA
- Recommandations produits IA
- Statut de commande
- Chat, E-mails, WhatsApp, IG, Messenger
- Réponses humaines illimitées/mois
Starter
$49 / mois
Fonctionnalités
- 500 réponses IA/mois
- Formation sur 1 000 pages
- Ventes IA et Support IA
- Corrections IA
- Recommandations de Produits IA
- Statut de commande
- Chat, E-mails, WhatsApp, IG, Messenger
- Réponses humaines illimitées/mois
Essai gratuit de 7 jour(s)
Growth
$129 / mois
Fonctionnalités
- 1 500 réponses IA/mois
- Formation sur 15 000 pages
- Ventes IA et Support IA
- Corrections IA
- Recommandations de Produits IA
- Statut de commande
- Chat, E-mails, WhatsApp, IG, Messenger
- Réponses humaines illimitées/mois
Essai gratuit de 7 jour(s)
Pro
$249 / mois
Fonctionnalités
- 3 000 réponses IA/mois
- Formation sur 75 000 pages
- Ventes IA et Support IA
- Corrections IA
- Recommandations de Produits IA
- Statut de commande
- Chat, E-mails, WhatsApp, IG, Messenger
- Réponses humaines illimitées/mois
Essai gratuit de 7 jour(s)
Tous les frais sont facturés en USD. Les frais récurrents et basés sur l’utilisation sont facturés tous les 30 jours. Voir toutes les options de tarification
Avis (179)
I am new to zipchat and ai agents for ecomm. I understood the potential but there is actually much more things possible to do than I thought. I was not sure if Clients would interact with the chatbot but there are a lot of conversations each day (currently about 5-10% of visitors interact with it) so I definitely recommend any ecomm to implement one.
Zipchat is great and already proved efficient from week 1 (it takes some time to calibrate it with looking what clients are looking for in terms of info).
Onboarding call was great too, installation simple and easy.
Thanks so much for sharing this! Love that Zipchat already beat your expectations in week 1, and that you're seeing real interaction from your visitors. You nailed it on the calibration too: a little tuning early on goes a long way. Welcome aboard, and thanks for recommending us! 🙏
Zipchat ci ha aiutato tantissimo. L'abbiamo installata sul nostro store e in poco tempo abbiamo visto la differenza: risponde ai clienti in automatico, gestisce le domande sui prodotti e recupera vendite che altrimenti avremmo perso. Configurazione semplice e supporto reattivo. Per noi è diventata uno strumento indispensabile. Consigliatissima
Grazie di cuore! Da installazione a strumento indispensabile in poco tempo: è esattamente quello che speriamo di sentire. Felici che stia rispondendo ai clienti, gestendo le domande e recuperando vendite per voi. Grazie per il consiglio! 🙌
We've been using ZipChat for quite a while now, and it has genuinely exceeded our expectations.
Initially, we were looking for a way to improve our customer service, and we weren't even sure if AI chat would become a permanent part of our setup. After seeing the results, that quickly changed. ZipChat has become the first line of communication on our website, allowing our team to focus on the more complex customer inquiries while the AI handles the majority of repetitive questions.
What impressed us most is how quickly it started providing value. The responses are natural, the setup is straightforward, and it integrates seamlessly into our workflow. Over time, we've been expanding its capabilities with custom skills and continuously refining our setup, which has made it even more powerful for our specific use case.
The team behind ZipChat has been just as impressive as the product itself. A special thank you to Anel, who has been incredibly responsive and proactive throughout our journey. He has always been willing to help, answer questions, and even expanded the character limit for our main prompt so we could build a more advanced implementation tailored to our needs. That's the kind of support you rarely come across.
We also had the opportunity to interact with Ruslan, the founder, when we ran into a technical challenge. He was immediately willing to jump in and help us solve it, which really says a lot about the company and how much they care about their customers' success.
If you're running an e-commerce business and looking to improve customer support while reducing workload for your team, I can definitely recommend giving ZipChat a try. It has become an important part of how we serve our customers, and we're excited to keep building on it.
Thank you so much for this incredibly detailed review! Going from "not sure AI chat would stick" to making it your first line of communication is exactly the kind of journey we love to see. We're thrilled it's freeing up your team for the complex stuff while handling the repetitive questions with ease. Anel will be delighted with the shoutout, and Ruslan too. Excited to keep building alongside you! 🙏
Assistance
L’assistance pour l’appli est assurée par ZIPCHAT INC.
Développeur
Lancement
23 mai 2023 · Journal des changements
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