Zipchat AI智能客服、在线客服与销售聊天机器人
达到我们在性能、设计和集成方面的最高标准。 详细了解 在新窗口中打开
- 定价
-
提供免费套餐。 提供免费试用。
- 深受您的同类商店的喜爱
- 位于美国
- 评分
- 5.0 (154)
- 开发人员
- ZIPCHAT INC
配图图库
AI聊天机器人与AI智能客服，主动处理销售、售前咨询、客户服务、售后与订单：网站在线客服、WhatsApp、Instagram、Messenger与电子邮件，全天候多语言
主动式AI客服与AI聊天机器人，将客户服务转化为实际销售。它在网站在线客服、WhatsApp、Instagram、Messenger与电子邮件中主动迎接并问候每一位顾客，提供售前咨询、个性化商品推荐与新品推荐。AI智能体在对话中直接执行操作：实时物流与订单跟踪、查询与更新订单状态、修改收货地址、取消订单、发放折扣与优惠券、捆绑销售、追加销售与交叉销售、退货、退款与换货、货到付款、开具发票、缺货通知、购物车挽回以及常见问题自动解答。它全天候处理售前咨询、客户服务、售后与客户支持，覆盖所有渠道、多种语言与时区，并可无缝转接人工客服。无需编程即可上线，并基于你的商品、政策与常见问题持续自我学习，同时收集评价与客户洞察。它理解顾客意图，保持品牌语气一致，适配桌面与移动设备，并支持多店铺管理与会员积分查询。借助custom tools与skills，它可在你连接的任何软件中执行操作，从CRM到结账、库存、支付与物流系统，让每一次对话都与销售额相连。
- 一个AI智能体，统一活跃于AI聊天机器人、在线客服、WhatsApp、Instagram、Messenger与电子邮件，集中处理全部对话并保持上下文
- AI客服在对话中主动执行：实时物流与订单跟踪、更新订单状态、修改收货地址、取消订单、退货退款换货、货到付款、开具发票、催付提醒与库存查询
- AI客户服务、售前咨询与售后支持：即时解答产品详情、尺码与尺码建议、现货库存、配送物流、配送时间、运费、付款方式、退换政策与会员积分
- AI销售聊天机器人与智能导购：个性化商品推荐、新品推荐、限时促销、捆绑销售、追加与交叉销售、缺货通知、购物车挽回、收集评价与心愿单提醒
- 多语言AI智能体全天候运行，将每次对话连接到销售额，可无缝转接人工，自我学习、无需编程、自动回复、收集洞察、适配移动端并支持多店铺
- 深受您的同类商店的喜爱
- 位于美国
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- 结账
- Shopify 后台
- ChatGPT, Claude
- Emails, Instagram, Messenger
- Gorgias, Zendesk, Re:amaze
- Klavyo, Omnisend, Brevo
- WhatsApp Business API
类别
定价
选择最适合您业务的套餐。
Free
免费
特色功能
- 每月120条AI回复
- 每月无限人工回复
- 支持100页内容训练
- AI智能纠错
- AI产品推荐
- 订单状态查询
- 聊天、邮件、WhatsApp、Instagram、Messenger
- AI销售与AI客服
Starter
$49 /月
特色功能
- 每月500条回复
- 支持1,000 页
- AI销售与AI客服
- AI校正
- AI产品推荐
- 订单状态
- 聊天、邮件、WhatsApp、Instagram、Messenger
- 可提示的AI能力
7 天免费试用
Growth
$129 /月
特色功能
- 每月1,500条回复
- 支持15,000 页
- AI销售与AI客服
- AI校正
- AI产品推荐
- 订单状态
- 聊天、邮件、WhatsApp、Instagram、Messenger
- 可提示的AI能力
7 天免费试用
Pro
$249 /月
特色功能
- 每月3,000条回复
- 支持75,000 页
- AI销售与AI客服
- AI校正
- AI产品推荐
- 订单状态
- 聊天、邮件、WhatsApp、Instagram、Messenger
- 可提示的AI能力
7 天免费试用
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项
We've had a great experience with ZipChat so far. The onboarding process has been excellent, and Alessandro has been incredibly helpful every step of the way. He took the time to understand our business and helped us configure the chatbot to handle our unique rules, product catalog, and the various edge cases specific to our website.
The setup was smooth, communication was prompt, and it's clear the team genuinely wants to make sure everything works well before going live.
Based on our experience so far, I would definitely recommend ZipChat to anyone looking for an AI chat solution for their Shopify store. Great support and a very positive onboarding experience!
Utilizzo da poco il servizio zipchat e devo dire che è molto funzionale ed intuitivo. Avendo molta poca esperienza dopo la prima configurazione ho richiesto un supporto al team zipchat e mi hanno supportato tramite call. Devo dire che il referente Alessandro è molto preparato e disponibile ad aiutare, nonchè illustrare le basi di funzionamento dell'app. Inoltre durante la call ha ottimizzato in tempo reale alcuni setting (non proprio idonei) che avevo impostato io e in aggiunta si è appuntato una modifica che ha notato durante la call e che ha effettuato poi offline. Se cercate un app intuita e che vi aiuta realmente zipchat è valida e per qualsiasi supporto il team è preparato. Consiglio
Grazie mille per la recensione così dettagliata! Felici che l'app si sia rivelata funzionale e intuitiva fin da subito, anche partendo con poca esperienza. Alessandro sarà contentissimo di leggervi: ottimizzare i setting in tempo reale e annotarsi le modifiche da fare è esattamente il tipo di supporto a cui teniamo. Grazie per il consiglio! 🙌
We run a busy multi-channel hardware, garden and electrical store out of Athlone, and customer questions never stop coming. Zipchat has genuinely changed how we handle that volume. Setup was quick, it trained itself on our product catalogue and pages without much hand-holding, and within days it was answering detailed product questions accurately, including spec-level queries on appliances where we'd normally need a human. What sets it apart from the usual chat widgets is that it sells rather than just deflects. Highly recommended.
Thanks so much! With the volume you're handling in Athlone, hearing that Zipchat trained itself and started nailing spec-level appliance questions within days is fantastic. And you put it perfectly: selling rather than just deflecting is exactly what sets it apart. Highly appreciated! 🙏
支持
应用支持由 ZIPCHAT INC 提供。
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