Zipchat AI智能客服、線上客服與銷售聊天機器人
符合我們成效、設計和整合層面的最高標準。 深入瞭解「在新視窗中開啟」
- 定價
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提供免費方案。 提供免費試用。
- 廣獲同類商店愛用
- 美國商家
- 評分
- 4.8 (180)
- 開發者
- ZIPCHAT INC
主要圖片圖庫
AI聊天機器人與AI客服，主動處理銷售、售前諮詢、客戶服務、售後與訂單：網站線上客服、WhatsApp、Instagram、Messenger與電子郵件，全天候多國語言
主動式AI客服與AI聊天機器人，將客戶服務轉化為實際銷售。在網站線上客服、WhatsApp、Instagram、Messenger與電子郵件中主動迎接並問候每一位顧客，提供售前諮詢、個人化商品推薦與新品推薦。AI代理在對話中直接執行：即時物流與訂單追蹤、查詢與更新訂單狀態、修改收件地址、取消訂單、發放折扣與優惠券、組合購、加購與交叉銷售、退貨、退款與換貨、貨到付款、開立發票、補貨通知、購物車挽回以及常見問題自動回答。全天候處理售前諮詢、客戶服務、售後與客戶支援，涵蓋所有管道、多國語言與時區，並可無縫轉接專人。免寫程式即可上線，並依據你的商品、政策與常見問題持續自我學習，同時收集評價與客戶洞察。它理解顧客意圖，保持品牌語氣一致，適配桌面與行動裝置，並支援多門市管理與會員點數查詢。透過custom tools與skills，它可在你連接的任何軟體中執行操作，從CRM到結帳、庫存、付款與物流系統，讓每次對話都與營收相連。
- 一個AI代理，統一活躍於AI聊天機器人、線上客服、WhatsApp、Instagram、Messenger與電子郵件，集中處理全部對話並保持脈絡
- AI客服在對話中主動執行：即時物流與訂單追蹤、更新訂單狀態、修改收件地址、取消訂單、退貨退款換貨、貨到付款、開立發票、催付提醒與庫存查詢
- AI客戶服務、售前諮詢與售後支援：即時回答產品細節、尺寸與尺寸建議、現貨庫存、配送物流、到貨時間、運費、付款方式、退換政策與會員點數
- AI銷售聊天機器人與導購：個人化商品推薦、新品推薦、限時促銷、組合購、加購與交叉銷售、補貨通知、購物車挽回、收集評價與心願單提醒
- 多國語言AI代理全天候運行，將每次對話連接到營收，可無縫轉接專人，自我學習、免寫程式、自動回覆、收集洞察、適配行動裝置並支援多門市
- 廣獲同類商店愛用
- 美國商家
語言
英文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 結帳頁面
- Shopify 管理介面
- ChatGPT, Claude
- Emails, Instagram, Messenger
- Gorgias, Zendesk, Re:amaze
- Klavyo, Omnisend, Brevo
- WhatsApp Business API
類別
定價
選擇最適合您業務的方案。
Free
免費
功能
- 每月120条AI回复
- 每月无限人工回复
- 支持100页内容训练
- AI智能纠错
- AI产品推荐
- 订单状态查询
- 聊天、邮件、WhatsApp、Instagram、Messenger
- AI销售与AI客服
Starter
$49 /月
功能
- 每月500条回复
- 支持1,000 页
- AI销售与AI客服
- AI校正
- AI产品推荐
- 订单状态
- 聊天、邮件、WhatsApp、Instagram、Messenger
- 可提示的AI能力
7 天免費試用
Growth
$129 /月
功能
- 每月1,500条回复
- 支持15,000 页
- AI销售与AI客服
- AI校正
- AI产品推荐
- 订单状态
- 聊天、邮件、WhatsApp、Instagram、Messenger
- 可提示的AI能力
7 天免費試用
Pro
$249 /月
功能
- 每月3,000条回复
- 支持75,000 页
- AI销售与AI客服
- AI校正
- AI产品推荐
- 订单状态
- 聊天、邮件、WhatsApp、Instagram、Messenger
- 可提示的AI能力
7 天免費試用
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
評論 (180)
Zipchat ci ha aiutato tantissimo. L'abbiamo installata sul nostro store e in poco tempo abbiamo visto la differenza: risponde ai clienti in automatico, gestisce le domande sui prodotti e recupera vendite che altrimenti avremmo perso. Configurazione semplice e supporto reattivo. Per noi è diventata uno strumento indispensabile. Consigliatissima
Grazie di cuore! Da installazione a strumento indispensabile in poco tempo: è esattamente quello che speriamo di sentire. Felici che stia rispondendo ai clienti, gestendo le domande e recuperando vendite per voi. Grazie per il consiglio! 🙌
We've been using ZipChat for quite a while now, and it has genuinely exceeded our expectations.
Initially, we were looking for a way to improve our customer service, and we weren't even sure if AI chat would become a permanent part of our setup. After seeing the results, that quickly changed. ZipChat has become the first line of communication on our website, allowing our team to focus on the more complex customer inquiries while the AI handles the majority of repetitive questions.
What impressed us most is how quickly it started providing value. The responses are natural, the setup is straightforward, and it integrates seamlessly into our workflow. Over time, we've been expanding its capabilities with custom skills and continuously refining our setup, which has made it even more powerful for our specific use case.
The team behind ZipChat has been just as impressive as the product itself. A special thank you to Anel, who has been incredibly responsive and proactive throughout our journey. He has always been willing to help, answer questions, and even expanded the character limit for our main prompt so we could build a more advanced implementation tailored to our needs. That's the kind of support you rarely come across.
We also had the opportunity to interact with Ruslan, the founder, when we ran into a technical challenge. He was immediately willing to jump in and help us solve it, which really says a lot about the company and how much they care about their customers' success.
If you're running an e-commerce business and looking to improve customer support while reducing workload for your team, I can definitely recommend giving ZipChat a try. It has become an important part of how we serve our customers, and we're excited to keep building on it.
Thank you so much for this incredibly detailed review! Going from "not sure AI chat would stick" to making it your first line of communication is exactly the kind of journey we love to see. We're thrilled it's freeing up your team for the complex stuff while handling the repetitive questions with ease. Anel will be delighted with the shoutout, and Ruslan too. Excited to keep building alongside you! 🙏
We installed Zipchat (Enterprise Plan) a few months ago and the change is huge: reduced customer care tickets, more sales efficiency, ...and I'm amazed by the number of visitors who chat with the AI agent.
More than an App, Zipchat has actually great people that help you for the onboarding, answer to all your emails and create custom solutions based on your business needs.
5 stars is more than deserved, thank you guys!
Thank you so much! Hearing about the drop in tickets and the boost in efficiency genuinely makes our day. And we're so glad the team has made the onboarding and support feel personal — that means a lot to us. Thanks for the 5 stars, we're lucky to have you! 🙏
支援服務
App 支援由 ZIPCHAT INC 提供。
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