Zipchat AI Chatbot & Live Chat
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
-
Free plan available. Free trial available.
- Rating
- 4.7 (161)
- Developer
- ZIPCHAT INC
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Conversational AI Agent for Sales & Support deployable in AI Chat/Chatbot, Support Email & WhatsApp
AI Chatbot & AI Chat for sales and support across Live Chat, WhatsApp, Instagram Messenger, and Email. Automate conversations 24/7 without coding. The AI Agent connects to your store to deliver instant answers through multiple channels. The AI Chatbot learns your products, policies, and FAQs to engage shoppers with pre-purchase guidance, cross-sell products, recover abandoned carts, and manage post-purchase requests like tracking and returns. Runs in any language. Self-training, no-code setup.
- Sales AI Chatbot: product recommendations, AI chat, COD, upsells & cross-sells
- AI Chat automation for abandoned cart recovery, collect reviews and answer FAQs
- AI Chat for powerful social marketing campaigns that increase conversion rates
- AI Chatbot + Livechat for Sales Automation to increase conversion rates
- AI Support Chat to automate customer support 24/7, in any language
Languages
English
Works with
- Checkout
- Shopify Admin
- ChatGPT, Claude
- Emails, Instagram, Messenger
- Gorgias, Zendesk, Re:amaze
- Klavyo, Omnisend, Brevo
- Whatsapp Business API
Categories
Real-time messaging
Automated responses
Pricing
Free
Free
Features
- 120 AI replies/m
- Unlimited human replies/m
- Training on 100 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
Starter
$49 / month
Extra +$49 for additional 250 replies ( when over plan limit )
Features
- 500 AI replies/m
- Unlimited human replies/m
- Training on 1,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
7-day free trial
Growth
$129 / month
Extra +$49 for additional 250 replies ( when over plan limit )
Features
- 1,500 AI replies/m
- Unlimited human replies/m
- Training on 15,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
7-day free trial
Pro
$249 / month
Extra +$49 for additional 250 replies ( when over plan limit )
Features
- 3,000 AI replies/m
- Unlimited human replies/m
- Training on 75,000 pages
- AI Corrections
- AI Product Recommendations
- Order Status
- Chat, Emails, WhatsApp, IG, Messenger
- AI Sales & AI Support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (161)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants find this app valuable for enhancing customer engagement and boosting conversions by acting as a 24/7 sales and service agent. It reduces manual support, saving time and costs while increasing sales. The app is praised for its natural interactions, product recommendations, easy setup, and customization. Merchants appreciate its reliable performance, integration with platforms like WhatsApp, and excellent support. The AI's learning capability is a significant advantage.
Zipchat has been an impressive AI agent. It responds quickly, understands what our customer is looking for, and helps guide them to the right products with ease. They are constantly adding new features. I'd like to say we will be using this agent for a long time!
Our team was initially skeptical about chatbots in general, but we decided to give ZipChat a try, and it has exceeded our expectations! It's not your typical chatbot. As e-commerce owners, we have full control over the responses and the training materials for the agent. Even better, it actually drives sales! Our customers are very satisfied with the quality of the service. Additionally, ZipChat's support is excellent. We can definitely recommend this product!
Zipchat has been a real golden nugget for our store. The AI chat genuinely helps customers find the right products, and it's quickly become a key part of how shoppers navigate our site. Beyond the product, the team is incredibly helpful. A special thanks to Alessandro, looking forward to expanding our use of Zipchat together. Highly recommended.
Support
App support provided by ZIPCHAT INC.
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