One Click Upsell ‑ Zipify OCU
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All in all, it's a wonderful app and, appart from just a few slightly confusing setup features in their cart drawer, it works great.
But most of all, the support team is amazing! They respond quickly, are extremely kind and understanding, and they always come through! They will never close a ticket unless they've solved the issue.
To sum up, it's a great app that drives sales and that's easy to set up, and if anything happens, their support is wonderful! So in the end, you'll never have any problem at all.
Thank you so much for your thoughtful review! 🌟 We’re thrilled to hear you’re seeing great results and that our support team has made such a positive impression. We take pride in making sure every issue is fully resolved and every merchant feels supported. We truly appreciate your kind words and feedback about the cart drawer setup — our team is always looking for ways to make things even smoother. Thanks again for being part of the Zipify community!
Awesome and user-friendly
Can be a bit confusing but overall, I am enjoying it
Thanks so much for your feedback! We’re happy to hear you’re enjoying OCU overall. 😊 We know there’s a bit to learn when setting up your first upsells, but our support team is always here to help if you ever get stuck — don’t hesitate to reach out anytime!
We've been very happy with One Click Upsell. The app immediately added several thousand dollars of revenue per day. The team has been responsive and helped deal with any issues or bugs that have cropped up along the way. The app isn't flawless - there have been a few bugs in reporting or funnel creation that have been annoying but not critical and were dealt with fairly quickly.
Dear GreaterGood,
"Wow, thank you! We're thrilled to hear our impact was immediate and significant! 🚀💰"
Team Zipify
updated our review after OCU fixed its glitch, resolved the issue. Appreciate the work Ezra puts in to helping educate merchants and the info/demo call i just had with Brittany from Zipify. Bottom line is that no systems are 100% you have to stick with the ones with the best/swiftest support
Dear Lizzy James,
Thank you so much for updating your review! 🙏 We're glad to hear that the glitch was resolved and that you're happy with the support you received. Ezra's dedication to educating merchants and Brittany’s help on the demo call really reflect the heart of what we aim to do—provide top-tier service and support. You’re absolutely right—no system is perfect, but we’re committed to being there swiftly when needed. Thanks again for your trust in Zipify, and we’re here whenever you need us! 🚀
Team Zipify
Fairly easy to use and gives you a decent amount of freedom in creative. The staff is very helpful if you ever have any questions, and are willing to research to help you out if you ever get stuck with anything. Even when it comes to integrations they don't know much about!
Dear Fehr Family Ranch,
Thanks for the awesome review! 😊 We're so glad you enjoy the creative freedom 🎨 and found our team helpful (we love a good challenge 🕵️♂️✨). We're here anytime you need us—happy creating! 🚀
Team Zipify
Feels good, some simple editing tools are a little elusive.
Thanks for your feedback! We’re glad to hear you’re enjoying the app overall. If you ever need a hand finding a feature, our support team is just a message away!
Really appreciate the help in the chat that they offer. They were attentive and solved my issue with an ongoing discussion. Thanks and hope to keep Upselling!
Thank you for the review, Patterns of Evidence! We're happy to hear you had a positive experience with our wonderful Support Team. Keep on Upselling -- and if you need help with anything else, please don't hesitate to reach out.
-Team Zipify
This is a very good app. I like it a lot. It's helped increase our AOV and bring in extra revenue. It also really helps on those volatile days when CVR drops, the higher AOV makes you plow through those tough days and stay afloat. My only complaint is the fact that the UI and styling is very limited (or non-existent) and you can't customize the offer/page that much - this is very frustrating. If they can improve in this area the app would be excellent
Hello SeidoKnives, thank you for the review. Glad to hear that OCU is helping you on those tough days! As for the limited stylings that is a limitation of the Shopify API. We've included every styling that Shopify will let us use. We're working with them to try and open it up more, but they want a consistent experience across all checkouts...which is why there are some limitations. In the future we hope this improves, but for now we work with what they give us. Thanks for the honest review! If you need anything, just reach out!
-Team Zipify
Great customer service! Always very quick to answer any questions I am have with set up or segments.
Hey Myjestix! Glad to hear you had a great experience with out customer support team. Thanks for leaving us a review. If you need anything, please reach out.
- Team Zipify