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Justine just gave me the BEST ONBOARDING EXPERIENCE I have ever received in my 19 years of being a business owner. She single handedly made me a customer for life!
Hey Wisdom of the Womb! Wow, what an awesome compliment to Justine and overall review! We might be a bit biased, but we think our support staff is the GOAT and we're glad you think the same. Thank you for taking the time to let us know about your experience. We will be sure to let Justine know how pleased you are with your onboarding. If you need anything, please reach out.
- Team Zipify
Very easy to use and you can edit all the text shown to the customers. Fantastic support team with very quick answers.
Thank you for the review! Here, at Zipify Apps, we strive to make our apps simple to use and functional for ecommerce stores. We're happy you like the editing features of OCU!
I used this app and help me with increasing the store revenue. I love it. It's very easy to set up, and the support responds very fast.
The app, is glitchy and buggy and then when a customer purchases post purchase up sells the order confirmation email doesn't show the correct order that was placed. Moreover, it still is not compatible with Afterpay, or Affirm. It does an ok job, but I had much higher expectations.
Hey LoveSpoon Candles, we're sorry to hear that you didn't enjoy your experience with OCU. Our team looked into the issue and we have figured out what was happening. We'd love to help you get that fixed up. As far as Afterpay or Affirm we're just waiting on Shopify to roll that functionality out. As soon as they do, it'll be available in OCU. We can't wait either. If you'd like help getting the tech issue worked through just reach out and we'll take care of it for you.
-Team Zipify
Appreciation to the entire Zipify OCU support team for their exceptional help and patience during our onboarding process. They provided fast, thorough answers to our very specific questions regarding Zipify app functionality and setup. We're already seeing an increase in our AOV. Thank you!
Hey PowerAbs! Thanks for the great review. So glad to hear your AOV is increasing since starting with OCU. That's what we shoot for! If you need anything, just reach out!
-Team Zipify
I wish I could give it 10 STARS! So easy to use and it works great. I have had no problems and am frankly surprised by the number of options available. I was leaving so much money on the table before I tried this app ... my only regret is that I didn’t try it sooner.
awesome app , really useful to increase AOV. Only thing I didn't like the price of app double after $200 of upsell sale . If they can keep the base price until $500 of upsell sale , it would give better ROI for users with low volume. If you are high volume sale you ROI is quite good.
Hey Woodstone, thank you for the honest review. We appreciate it. We'll definitely take your feedback to the team to make sure our pricing is as spot on as possible. If you need anything reach out!
-Team Zipify
Great app! Simple setup, nice customer service :)
Thank you for leaving us a review, NYVELLE! If you need anything, please don't hesitate to reach out.
- Team Zipify
I am giving 4 as there as some limitations, will change the rating as soon as the app improves. I think a major win for me would be an automatic option of up-selling the same product as in basket with priority on products. Right now I had to create a funnel per product which took a significant time to set up.
Hey ZenARTSupplies! Thanks taking the time to leave us a great review. We've definitely heard your feedback and already have this on our product roadmap. We'll be releasing this asap, and when we do we'll be in touch so you can start using this functionality. Hope you're enjoying OCU outside of this feature!
is the currency converter available on the upsell if my store currency is different rent from my customers currency ?
Hey Baby Buble LTD thanks for the review. Was the currency converter the only issue or was there something else you weren't happy with that caused your two star review? If there is something else please let us know so we can fully understand your needs and help try to find some solutions for you. At this time Shopify's API doesn't allow us to integrate with currency converters. The offers will be displayed in your stores native currency that you've setup for your store. As soon as this functionality is open to us, we'll make sure to create some integrations for currency converter apps! If you need anything else or we can help you out in anyway just reach out. Thanks!
-Team Zipify