Calificación general
4,7
Recuentos por nivel de calificación
  • El 86% de las calificaciones son de 5 estrellas
  • El 5% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 4% de las calificaciones son de 1 estrellas
28 de agosto de 2023

Good app – it's making us money.

When we've had ideas for ways to improve it, customer support have been happy to listen, and have understood our needs. (now waiting to see if they become features )

Video 125
Reino Unido
4 meses usando la aplicación
Zipify Apps respondió 30 de agosto de 2023

Thanks, Video 125! We're glad to know you find our Support Team so helpful! Please keep an eye on our blog to stay up to date on our feature releases. If you ever need help with anything else, do not hesitate to reach out.
-Team Zipify

17 de agosto de 2023

Really appreciate the help in the chat that they offer. They were attentive and solved my issue with an ongoing discussion. Thanks and hope to keep Upselling!

Patterns of Evidence
Estados Unidos
Alrededor de 2 años usando la aplicación
Zipify Apps respondió 23 de agosto de 2023

Thank you for the review, Patterns of Evidence! We're happy to hear you had a positive experience with our wonderful Support Team. Keep on Upselling -- and if you need help with anything else, please don't hesitate to reach out.
-Team Zipify

8 de septiembre de 2023

Solid app - have used in multiple stores and it's a great way to easily increase revenue. Would love some more design customization options - but... definitely still worth it as is!

Pure Southern Health
Estados Unidos
Alrededor de 2 horas usando la aplicación
Zipify Apps respondió 13 de septiembre de 2023

Thanks for the review, Pure Southern Health! OCU is definitely a great way to easily increase revenue! We suggest taking time to try various funnels to continue seeing increases. Keep an eye on our blog for non-stop feature releases, including design customizations! If you need help with anything at all, please don't hesitate to reach out.
-Team Zipify

7 de abril de 2021

I used zipify's OCU. Very easy to install and implement the upsells. I am having great results. Some of my funnels are getting 37% success rate. Highly recommended for all shopify store onwers.

elo
Pakistán
Más de 2 años usando la aplicación
Zipify Apps respondió 8 de abril de 2021

Hey there elo! Thanks for the honest review. From the sounds of it everything is going great. A 37% conversion rate is amazing. Curious why this review was only 4 stars. Was there something missing that resulted in us missing the last star? Would love to know so we could try to rectify the situation. Either way, glad to hear things are working well. If you need anything just reach out!
-Team Zipify

21 de julio de 2021

Love this app as an add on with the Zipify Pages app! It's like Clickfunnels for Shopify - amazing! The only thing is I wish we were able to modify the checkout page like in the older Legacy version... Hopefully, they'll bring that back!

ABC PERFORMANCE SUPPLEMENTS
Estados Unidos
Más de 1 año usando la aplicación
Zipify Apps respondió 26 de julio de 2021

Hey ABC Performance! Thanks for the honest review! Unfortuantely the limitations you're seeing on the checkout page are enforced by Shopify to streamline the checkout process across all apps. If they ever open it up to give folks like you more flexibility, we'll definitely add it in! Good to have you onboard! If you need anything just reach out.
-Team Zipify

20 de mayo de 2022

Its tough to wrap your head around but when you get it the app rules. only wish is they had chat to help customers. thank you!

The Good Tee
Canadá
Más de 1 año usando la aplicación
Zipify Apps respondió 20 de mayo de 2022

Hey Good Tee! Thanks for the review. We do have in app chat support. Just click on the blue chat icon in the lower right hand side of your screen. Please reach out if you need anything!
-Team Zipify

6 de junio de 2022

Customer service is excellent. Would like to see more options to customize colors, buttons. Would def recommend overall

TrumpTrendz
Estados Unidos
Alrededor de 1 año usando la aplicación
Zipify Apps respondió 17 de junio de 2022

Hey TrumpTrendz thanks for the honest review! Glad to hear for the most part OCU is working for you. As Shopify allows for more options via their api we use, we'll roll out new features. Check back soon. If you need anything, please reach out!
-Team Zipify

11 de octubre de 2021

Good app. Makes huge difference. Nothing to complaint expect the cart popups don't work but overall I recommend

Pawion
Finlandia
11 meses usando la aplicación
Zipify Apps respondió 18 de octubre de 2021

Hey Pawion! Thanks for the honest review. Could you reach out to our support team so we can take a look at your specific installation and figure out why those cart popups aren't working for you? Looking forward to getting these working! Talk soon!
-Team Zipify

Fecha de modificación: 13 de marzo de 2023

Je désinstalle, le problème persiste aucune réduction ne s'applique. service clients inexistant !!!

Suite au 13/03/23
Le problème est résolu ! merci pour votre intervention !

FADIME
Francia
11 meses usando la aplicación
Zipify Apps respondió 3 de marzo de 2023

Ici Steve, responsable du service client chez Zipify.com. J'ai remarqué votre avis sur l'application ce matin et j'ai immédiatement examiné votre expérience avec notre support. Je suis extrêmement désolé que nous vous ayons laissé tomber. Vous êtes important pour nous - nous pouvons et allons résoudre le problème avec les remises à la caisse.

Les ventes incitatives interagissent avec de nombreux aspects de votre expérience de paiement. C'est pour cette raison que nous offrons un essai gratuit de 30 jours. Cela nous donne suffisamment de temps pour vous aider si vous rencontrez des problèmes. Nous sommes également plus qu'heureux de prolonger cet essai si plus de temps est nécessaire.

J'ai examiné le problème et il semble qu'il y ait eu un conflit avec la remise mise en place dans Shopify et la remise de pré-achat d'OCU. Avec l'application supprimée, je ne peux pas être sûr à 100%. Cependant, je suis convaincu que le problème était que Shopify Draft Orders ne peut gérer qu'une seule remise. Détails dans notre base de connaissances.

Je vous ai contacté personnellement et j'aimerais passer un coup de fil pour passer en revue l'application et expliquer comment cela fonctionne et fournir toute aide supplémentaire dont vous pourriez avoir besoin. J'espère que nous pourrons nous connecter ! OCU est vraiment une application 5 étoiles et j'aimerais vous montrer cela de première main.

Steve & Team Zipify
________________________________

Steve here, Customer Service Manager with Zipify.com. I noticed your review of the app this morning and immediately looked into your experience with our support. I'm extremely sorry we let you down. You are important to us -- we can and will resolve the issue with discounts on checkout.

Upsells interact with many aspects of your checkout experience. It is for this reason we provide a 30 day free trial. This gives us ample time to assist you in the chance you run into any trouble. We are also more than happy to extend that trial if more time is needed.

I looked into the issue and it appears there was a conflict with the discount set up in Shopify and OCU's pre-purchase discount. With the app removed, I can't be 100% sure. However, I am confident the issue was that Shopify Draft Orders can only handle 1 discount. Details in our knowledge base.

I have reached out to you personally and would love to jump on a call to go over the app and explain how it works and provide any further assistance you may need. I hope we can connect! OCU truly is a 5 star app and I'd like to show you this first hand.

Steve & Team Zipify

Fecha de modificación: 31 de diciembre de 2021

awesome app , really useful to increase AOV. Only thing I didn't like the price of app double after $200 of upsell sale . If they can keep the base price until $500 of upsell sale , it would give better ROI for users with low volume. If you are high volume sale you ROI is quite good.

Woodstone
Estados Unidos
7 meses usando la aplicación
Zipify Apps respondió 7 de enero de 2022

Hey Woodstone, thank you for the honest review. We appreciate it. We'll definitely take your feedback to the team to make sure our pricing is as spot on as possible. If you need anything reach out!
-Team Zipify