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Very Fast and accommodating support. I will just send you a message once again if I need your help. Thank you!
Thanks for the 5-star review, Urban Rhea! We're stoked to know you find our Support Team fast and accommodating! Please don't hesitate to reach out if you need any help in the future.
-Team Zipify
I sent in an inquiry via chat it said they would get back to me in hours - but they actually got back to me in minutes and we had a great conversation and solved all of my issues in minutes!!! Exceptional customer service Karina!! Thank you for making this so seamless :))
Hey Education Frontier thank you for the great review. We'll definitely let Karina know you were very satisfied with the service she offered. This is exactly what we try to do for all of our users. If you need anything else just reach out.
-Team Zipify
There was an issue with the app when I first installed it. When the customer added a product to their cart, instead of 1, 2 were automatically added. Customer service fixed it for me within one day with no drama. The app is working really well now and already converting. It's a great app.
Thank you for sharing your experience with Zipify's OneClickUpsell app, Lara Tweedie Equestrian! We're glad to hear that any initial issues were promptly resolved by our Customer Support Team and that the app is now working smoothly and driving conversions for you. Your positive feedback is greatly appreciated!
I was looking for an upsell app and Zipify fit the bill best to work with ReCharge which is my subscription app. Zipify is easy to use and figure out. Ezra is a legend so the bonus trainings provided from him and the team have been an awesome surprise!
Hey The Billboard 500 Club! Awesome to hear that OCU was the best fit for you. That's why we built the app, to help people like you be more profitable. Ezra is the GOAT and we're glad to hear you're taking advantage of the trainings he provides. Glad to have you onboard and if you need anything, please reach out.
- Team Zipify
Helpful customer service!
Hey So Sauna,
Thank you for your review, we'll pass along the kind words! Please reach out if you ever need anything else.
-Team Zipify
I just love this app I have installed it on all my stores I can't do without anymore and believe me you will not regret it! I add a big thank you to the support team who really take the time to help with a lot of patience and enthusiasm, I highly recommend this app...
Hey Eazcurl thanks for the great review. Awesome to hear you're enjoying using OCU on all of your stores. We love hearing that. We're excited to have you onboard with your stores! If you need anything just reach out!
-Team Zipify
This app is a game changer for me. My customers are frequently purchasing additional items pre and post sale which in many cases is covering the cost of the advertising that brought the customer to my website.
Hey RecoveryChip! Thanks for the review. This is amazing to hear. Covering ad costs is HUGE to growth. That's awesome. That's why we do what we do, and you're proof it works. Thanks so much for sharing. If you need anything reach out!
-Team Zipify
Best app ever to increase your aov. Support is high level and funnels functions too. MUST Have. 10/5
Thanks for the 10 out of 5, Aveari! We agree that OCU is the way to go to increase your AOV! Our Support Team prides itself on helping merchants quickly and thoroughly. If you ever need help with anything else, please don't hesitate to reach out.
-Team Zipify
Amazing app to increase your conversion rate. The support team is also amazing and always here to help. Highly recommended
Hey Acrowallet Technologies! Thanks for the kind review! Glad you're enjoying both the app and our amazing support team! We're here to help with whatever you need. Just reach out.
-Team Zipify
Great plugin, love its usability and fact it has live support.
Thanks for the 5-star review, ModernMetalSongwriter! We're stoked to hear you love the usability and live support offered by OCU! Our team is available 24/7, so if you need help with anything, don't hesitate to reach out!
-Team Zipify