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Recently OCU has merged with Shopify, which at first was very exciting for us. Unfortunately, after discovering the app for 5-10 minutes our team quickly realized that the integration is far from being a well-developed Shopify App. The post-purchase page has very little customization. It's so basic, you may think that it's spammy and only something drop shipping stores might use. I do not recommend this app. I will re-review once the company emails me with significant updates as I am truly excited to hopefully see a strong customization function. Brands.. Need to stay on brand. Good luck.
Hey PaliRoots sorry to hear you're disappointed with the app. Unfortunately the features you're talking about aren't a limitation of OCU, they're a limitation of what Shopify allows. They do this so that the offer pages are more consistent with Shopify checkout and less promotional. We worked really hard to get as much flexibility in there for the reasons you listed...but ultimately it was up to them to limit it to what you see. That all being said, we have actually seen an increase in conversion with these new, faster offer pages. Plus we will be adding new functionality within the Shopify guidelines as Shopify allows. We hope you'll not only revisit this review with this new insight but you'll also give OCU a shot to see if it can still help you boost your AOV.
-Team Zipify
The app is intuitive, well built and the upsell pages look great. On the paper it all looks great. *BUT* My main issue has been my ads conversion tracking. OCU "highjacks" the thank you page by adding an extra page before the customer reaches the "official" thank you page. As a result, most people understand that their original order went through and just close the page and never see the shopify thank you page. This means that the conversion tracking doesn't fire. I totally see the added value of the app but its not worth loosing all your ad conversion data.
Hey everyone at The Big Silk. Sorry to hear things aren't functioning as you hoped. That's always frustrating. This issue actually has to do with the Shopify checkout API. We're working with what they give us. They know this is an issue and have been working on this so you'll be able to track conversions more effectively. Our data suggests across all of our 9k users suggests that only 10% of people don’t make it to TY page. That being said, it is in the works and Shopify is going to fix this to allow for better tracking. At that point I hope you'll be able to have a better experience with OCU. If you need anything just reach out!
-Team Zipify