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Just wanted to update my review to give more praise to the improvements OCU team have made to their app. I love the multi-product offer upsells. It's had conversions right away after setting up one funnel the other day. I can see they're taking feedback and this directly addresses my suggestion in the previous review I wrote. I love that they're adapting and adding features which help stores with large SKU numbers and product varieties. I can't wait to see what's next! I also have to give huge praise to the support team. A few months ago, I had an issue with my store that noone else could help with. I was at my wits end. However their team was so kind to help me check my store with staff that had Android phones due to a theme issue I had. The issue I had wasn't specific to OCU and they didn't need to help me with it, but they did. I am so grateful. OCU has some of the top Shopify app support I've had the pleasure of working with!
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Have been using this app since November 2020 and I really appreciate the various improvements that have been made to OCU over the months. I like how there is staff ready to help and always get back to me within a few hours. They also keep me updated with ongoing cases. OCU has helped with increasing our store revenue. I think while our store has way to many designs to leverage the upsells to a huge % take rate due to how specific our designs are. It has still helped. The new pricing structure also makes me feel comfortable that OCU is charging what they've helped me to earn in extra revenue. I'm looking forward to all the updates and constant improvements going on with OCU. Can't wait to see what OCU's team comes up with next. :)
First, upsells have worked great. Second, technical support has been very responsive. I had a small technical issue after installing (pretty unique to my store) and the OCU team was able to dig into my site's cart templaate and fix my issue. Thanks team.
MOCSG! Thanks for the great review. Glad to hear the team was able to fix the issue and get you up and running! If you need anything else just reach out!
-Team Zipify
This app has been great so far, with useful analytics and an easy way to increase order value. Anytime I have needed help, the chat team has always been very nice and helpful. I appreciate and would recommend this app
Hey Chrystals.com! Thanks for the honest review. Appreciate your feedback. If you need anything just reach out!
-Team Zipify
I really like working with Zipify. The integration is easy and the app itself is user friendly. Our AOV went up 50% with the help of One click upsell!
Hey Mouvement Malté! Thank you for your review. We love having you on board, too. 50% AOV is HUGE! You're crushing it. If you need anything, please reach out.
- Team Zipify
The best app for upsells! They are constantly making updates to their products for best performance, and their customer support is top-notch. They also have other amazing products that we are using across 2 other shopify stores; Zipify Pages which is a web page builder, Smart Marketer which has incredible training for small and large businesses. 10/10 recommend.
Hey Raw Frozen Scents! Thanks for the review and 10/10 recommendation. Glad to hear that you're enjoying all the functionality OCU has to offer and using Zipify Pages and Smart Marketer. That's a winning combination. Glad to have you onboard! If you need anything just reach out.
-Team Zipify
Learning a new tool can be challenging. The support team at One click go above and beyond to make sure you are comfortable with their product. Technology and me don't always get along but this support team was there to make sure I was comfortable and their product was usable in my business. Another thing I liked about their support is they didn't just "fix it" they explained it as they went so I could fix it and/or recognize it if I saw it again. I want to thank them for their patience, knowledge and quick response. Most importantly it started increasing my revenue a day or two after I started using it. You can't ask for more than that.
Dear Susan Warner,
Thank you sincerely for sharing your experience! We're thrilled to hear that our support team could turn the sometimes rocky road of learning new tech into a smooth journey for you. Your words truly energize our commitment to delivering top-notch service. We're overjoyed that our efforts not only helped you navigate the tool but also contributed to boosting your revenue in just a day or two! Here's to continued success together!
Warm regards,
Team Zipify
So far I've found it very useful. Lots of good resources, and the support team is on point and helpful!
Hey Mad Priest Coffee thanks for the review. Glad to hear you're happy with our support team. They're the best int he biz! Please reach out if you need anything!
-Team Zipify
This app is amazing and generates me a lot of money that I usually would not have. It is very simple to use and still can personalize my upsell as I want. Thank You!
Shoprechaun thanks for the great review. So glad to hear that OCU is making you a lot of extra revenue! If you need anything just reach out!
-Team Zipify
This app is a total no brainer. The native version needs some additional work with more trigger segmentation and payment implementation but I'm told it's forthcoming. Very excited to have this additional tool in my arsenal and finally working with native checkout.
An incredibly smart and easy to use App that helps massively in boosting average order values! One Click Upsell by Zipify has a wide variety of functions such as pre-purchase upsells and downsells and it's integrations with other apps and simplicity of use makes it our favourite app to use. In addition, the customer support is superb, you can tell they really care about their customers. Thank you so much Zipify team, keep up the great work!