One Click Upsell ‑ Zipify OCU , 333 avaliações
looks like the app is created and is now deserted. There's no one to answer your query. The funnel that I set isn't working. Don't think they are even interested any more...
Our support team responded to your inquiry in the chat and tried to call you yesterday to discuss your concern. We were unable to reach you. We would sincerely like to connect with you and help you troubleshoot any issues you may be having with the app. If you would prefer to call us, please use this number (800) 770-8216 ext 1 from 9am -4:30pm ET Monday-Friday. Thank you. -Team Zipify
I use the one click upsell - zipify app. The app is working great, and I am enjoying how the app show my products.
Hey SmoothTrue.com! Thanks for leaving a review. We appreciate the kind words. Glad to hear you're liking OCU! If you need anything please reach out!
One Click Upsell is the single best AOV booster we have ever come across. Now that they are on the Shopify app store I can finally write a review! We have been using it for 2 years. Our stats speak for themself: In our main store we have made an extra £188,538.80. In case you aren't familiar with the app, this is revenue on top of our original orders, AKA upsell revenue/revenue we would have missed out on. We saw an average of £2.72 increase in cart value across the board. Our AOV before OCU is around £32, so that comes in at almost a 10% increase in average order value. All in all we see an average of a 18% conversion rate on our post purchase upsells, which is phenomenal. Oh, and they also have the best customer service I have come across. Always get a reponse within a reasonable timeframe. I see that they are offering a 30 day free trial just now. If you want my advice, it's definitely worth a shot! It's changed our business.
We've been using the app for weeks now and it works great. Customer service is super helpful and the app has been pretty easy to work into our current promotional efforts.
Hey Simple Loose Leaf! Stoked to hear you have had an easy time integrating the app and that our support team has been helpful! Thanks for leaving us a review. If you need anything, please reach out.
- Team Zipify
If you are looking to maximize your client experience and profits this is the app for you. I had a few things to work out and the customer service team is amazing! I use their other App as well which is Zipify pages and love it!!!
Hey Audria Richmond! Thanks for the great review. Glad to hear the app and support are really working for you! Just reach out if you need anything!
Absolute GARBAGE app that destroyed my "Add To Cart" and "Buy It Now" buttons. Both buttons take 10+ seconds to load after installing this app. The developer claims it has nothing to do with the app, despite this being the only change I have made to my website in YEARS and the issue immediately arose after installation. Not to mention, another reviewer had the EXACT same problem.
I will now have to pay out of pocket for a developer to go in and fix my store, just as another reviewer here had to do. Shame on Zipify for allowing this problem to persist. RUN from this app.
Thanks for letting us know about the Buy Now button issue on your store. A theme file was identified and isolated after speaking with the merchant and working with a theme developer. We have no indication that OCU was involved. However, our team has offered to re-install the app and inspect for issues in real-time with the merchant's permission. We’re confident this is a coincidence and that OCU will work well with the theme.
This is the best post-purchase app on the market! Don't even bother with any other one...go with OCU!
Great customer service. Some minor hicups when we got started but we've gone through them together. Also started getting upsells right away!
Hey ROBERTA! Thanks for the review! This is so awesome to hear that even though there were hiccups, the team was able to help you start getting upsells! That's awesome. If you need anything please reach out!
You can't use it with Paypal or any other payment provider. It's just for CC payments, which makes it useless for 95% of the transactions in Europe. Was so excited since I heard it's going native and super disappointed when I installed it and saw the restrictions. Of course, you can still use it for Pre Purchase, but it's 10x more expensive (based on order volume) than all other Apps existing for Pre Purchase for Shopify.
Hey Eleven Australia, we definitely understand the frustration. This is a limitation of the Shopify API at this point. We have to work within the restrictions we are given. When they open up their API to allow for Paypal and other payment processors we'll release it for OCU. We know how important Paypal and other processors are to our merchants so as soon as Shopify allows we'll get it rolled out for you.
This app is a must for anyone in the E-Commerce space. A great app to build your AOV and great customer support. You won't regret it.