One Click Upsell ‑ Zipify OCU , 367 avaliações
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Great app! Has made us 20% more revenue last month (Feb 2021) once we started using it! Thank you so much.
Hey OBRO! Glad to hear that you've seen an increase since using OCU. That's amazing to hear! If anything comes up just reach out!
-Team Zipify
Easy to use app so far. Hoping it brings in some good conversions. Karina was super helpful with setting up my funnels. I'd recommend this app!
Hey Glowy Charm thank you for the kind review! Glad to hear Karina got you all set up. We'll definitely let her know you were pleased with the support she provided. If you need anything just reach out.
-Team Zipify
Ezra & the gang are changing the game. We're seeing great success with this launch & insanely happy it's native now so it doesn't disrupt our other checkout experiences.
I use this app in our store. It is really helpful to generate extra revenue. The customer service support is very quick as well. Awesome experience.
Hey Steel Supplements thanks for the kind review. So glad to hear OCU is working for you and the support has been quick. That's our aim! If you need anything else please reach out!
-Team Zipify
Zipify Support team is just amazing, they are very agile and kind. They solved our problem quickly.
Hey Shapengo! We might be biased, but we think our support team is the best in the biz. So glad they were able to solve your problem quickly. Thanks for leaving us a review! If you need anything, please reach out.
- Team Zipify
Okay this app is amazing! It's not clunky, it's easy to use, PLUS you don't have to create a different offer for separate products, you can select 10 products and apply a single offer to each. that makes my life SO MUCH EASIER than other upsell apps! I'm IN LOVE!
Hey everyone at The Sun Emporium! This is an amazing review. Thank you so much for the feedback! Glad to hear everything is going well and you're finding OCU easy to use. We aim to please! :) Please reach out if you need anything!
-Team Zipify
Awesome fast responsive customer support team, super communicative, the issue was sorted within minutes.
Nextlovegift, thank you for the great review. Sorry to hear you were having problems but I'm very excited to hear our awesome support team was able to help you get things sorted. So glad to have you onboard!
-Team Zipify
Terrible experience. Here is what happened to me and what could happen to you if you install ocu app: Your add to cart button will suddenly redirect directly to the checkout instead of your slider cart. (even though you didn't tick the box that is doing that in case you want to) And you will lose 1 hour with a customer support agent who doesn't understand this simple but big problem. Have fun ! ps: i am a zipify page customer for over a year and a half on 4 different stores (same brand in different languages) and an OCU customer on 2 of them (through the old way of setting up the ocu app)
Hey there Popi Hair FR!
Thank you for your feedback. We are sorry to hear that you had an issue with your installation. We have extensively tested OCU prior to launch, including on our own 9 figure Shopify store. That said, no two Shopify stores are alike and there are endless combinations of themes, apps and other custom changes.
We'd LOVE the opportunity to look into what happened and how we can get this fixed for you ASAP.
However, it looks like you disabled the app. Would you be able to reach back out to support so we could have someone from our dev team look at this for you?
The app is intuitive, well built and the upsell pages look great. On the paper it all looks great. *BUT* My main issue has been my ads conversion tracking. OCU "highjacks" the thank you page by adding an extra page before the customer reaches the "official" thank you page. As a result, most people understand that their original order went through and just close the page and never see the shopify thank you page. This means that the conversion tracking doesn't fire. I totally see the added value of the app but its not worth loosing all your ad conversion data.
Hey everyone at The Big Silk. Sorry to hear things aren't functioning as you hoped. That's always frustrating. This issue actually has to do with the Shopify checkout API. We're working with what they give us. They know this is an issue and have been working on this so you'll be able to track conversions more effectively. Our data suggests across all of our 9k users suggests that only 10% of people don’t make it to TY page. That being said, it is in the works and Shopify is going to fix this to allow for better tracking. At that point I hope you'll be able to have a better experience with OCU. If you need anything just reach out!
-Team Zipify
Great support! I reached out with some questions I was having, and their team dug real deep to get to the bottom of it all!
Hey there! Thanks for the great review. So glad our team was able to help you resolve your issues. That's what we're here for. If anything else comes up, just reach out.