One Click Upsell ‑ Zipify OCU , 366 avaliações
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Great app! Has made us 20% more revenue last month (Feb 2021) once we started using it! Thank you so much.
Hey OBRO! Glad to hear that you've seen an increase since using OCU. That's amazing to hear! If anything comes up just reach out!
-Team Zipify
Ezra & the gang are changing the game. We're seeing great success with this launch & insanely happy it's native now so it doesn't disrupt our other checkout experiences.
Okay this app is amazing! It's not clunky, it's easy to use, PLUS you don't have to create a different offer for separate products, you can select 10 products and apply a single offer to each. that makes my life SO MUCH EASIER than other upsell apps! I'm IN LOVE!
Hey everyone at The Sun Emporium! This is an amazing review. Thank you so much for the feedback! Glad to hear everything is going well and you're finding OCU easy to use. We aim to please! :) Please reach out if you need anything!
-Team Zipify
The app is intuitive, well built and the upsell pages look great. On the paper it all looks great. *BUT* My main issue has been my ads conversion tracking. OCU "highjacks" the thank you page by adding an extra page before the customer reaches the "official" thank you page. As a result, most people understand that their original order went through and just close the page and never see the shopify thank you page. This means that the conversion tracking doesn't fire. I totally see the added value of the app but its not worth loosing all your ad conversion data.
Hey everyone at The Big Silk. Sorry to hear things aren't functioning as you hoped. That's always frustrating. This issue actually has to do with the Shopify checkout API. We're working with what they give us. They know this is an issue and have been working on this so you'll be able to track conversions more effectively. Our data suggests across all of our 9k users suggests that only 10% of people don’t make it to TY page. That being said, it is in the works and Shopify is going to fix this to allow for better tracking. At that point I hope you'll be able to have a better experience with OCU. If you need anything just reach out!
-Team Zipify
Awesome fast responsive customer support team, super communicative, the issue was sorted within minutes.
Nextlovegift, thank you for the great review. Sorry to hear you were having problems but I'm very excited to hear our awesome support team was able to help you get things sorted. So glad to have you onboard!
-Team Zipify
Terrible experience. Here is what happened to me and what could happen to you if you install ocu app: Your add to cart button will suddenly redirect directly to the checkout instead of your slider cart. (even though you didn't tick the box that is doing that in case you want to) And you will lose 1 hour with a customer support agent who doesn't understand this simple but big problem. Have fun ! ps: i am a zipify page customer for over a year and a half on 4 different stores (same brand in different languages) and an OCU customer on 2 of them (through the old way of setting up the ocu app)
Hey there Popi Hair FR!
Thank you for your feedback. We are sorry to hear that you had an issue with your installation. We have extensively tested OCU prior to launch, including on our own 9 figure Shopify store. That said, no two Shopify stores are alike and there are endless combinations of themes, apps and other custom changes.
We'd LOVE the opportunity to look into what happened and how we can get this fixed for you ASAP.
However, it looks like you disabled the app. Would you be able to reach back out to support so we could have someone from our dev team look at this for you?
Great support! I reached out with some questions I was having, and their team dug real deep to get to the bottom of it all!
Hey there! Thanks for the great review. So glad our team was able to help you resolve your issues. That's what we're here for. If anything else comes up, just reach out.
Hands down best app of 2020. FIRE!!!! Easy to setup and really helps AOV. Truly a no brainer for any shopify store.
Glad to hear OCU is working well for you! Keep us posted if you need anything from the team!
Love the function off the app but it lagged my site much.(we use Dawn) Another issue is that when you decline an offer.. Move on add another item to your cart. THen the old offer from the previouse off will pop up. Not the new offer that should be triggered.
Hey Zoza.no thanks for reviewing OCU. Unfortunately because you removed the app we can't look into what is going on. It sounds like this might be fixed by using funnel priority settings. We'd love to help you get this straightened out. Hope we can work together in the future. If you need anything just reach out!
-Team Zipify
I don't think we have been more excited about an app than this one! We've been using Zipify apps for years and after learning about the capabilities that One Click Upsell would have, we were pumped! The fact that it is native to Shopify checkout is game changing. And the pre purchase upsells are brilliantly done. We have products that before, we would display a pop up to see if the customer would like to upgrade their cart... the issue was that the customer would then have to click yes, then visit the upsell product, then add it to cart and finally, remove their original product. Whereas now, it's a simple click and they've upgraded their cart to a higher AOV. So smooth and so powerful. Thank you guys for all your hard work on this!