One Click Upsell ‑ Zipify OCU , 311 avaliações
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Really appreciate the help in the chat that they offer. They were attentive and solved my issue with an ongoing discussion. Thanks and hope to keep Upselling!
Thank you for the review, Patterns of Evidence! We're happy to hear you had a positive experience with our wonderful Support Team. Keep on Upselling -- and if you need help with anything else, please don't hesitate to reach out.
-Team Zipify
It made money the very first customer that saw it pop up... so it works. The value this app will bring is well, invaluable.
Hey Red Dot Laser Engraving! Thank you for leaving us a review. Stoked to hear the app increased your revenue so quickly! If you need anything, please reach out.
- Team Zipify
This was our first upsell product we tried. It was easy for us to set up and customizable. I had it installed for 2 weeks and immediately saw a massive drop in our conversion rate (32%). I assumed it was just a slow period but after weeks of our worst sales in a year, I uninstalled it. That day after it was removed, our sales started to bounce back. Not sure if it just wasn't right for our website (we are horseback riding pre-owned shop and were offering under $20 wholesale items we stock in this funnel). Over the 2 weeks we had 4 orders use it for a total of $88. Our average order value is $110 so if even 1 order was abandoned during that time because of the pop ups, it wasn't worth it to us.
Steve here, Customer Service Manager with Zipify.com. I've gotten a chance to review your past conversations and app store review of OCU. I hope we can work together to find out what caused the conversion drop so we can move forward together as well as improve your experience with us.
I'm more than happy to jump on a call and personally go over your strategy and upsell setup! We can reset your trial period as well to ensure you have plenty of time to work through any issues with us.
We've seen conversion drops due to issues with pixels reporting properly or due to misunderstandings around post-purchase conversion tracking.
If a pre-purchase upsell conflicts with your theme or a cart slider app this could explain the drop in conversions.
The good news is both of the issues mentioned can be fixed! Our development team can patch any theme conflicts. I do see a Cart pop-up which could very likely be the conflict with OCU.
I would be grateful for the opportunity to correct the issues and provide extra trial time. All we need is to have the app installed and we can resolve the issues. I'd love to talk with you about this, and set up a call at your convenience.
-Steve & Team Zipify
Excellent - using it to create post checkout upsells and already it is paying for itself. It is easy to use also, and the support is excellent.
Hey The Rose Tree! Stoked to hear that you're already increasing revenue with the app. Our support team is excellent and we are happy you agree. Thank you for leaving us a review. If you need anything, please reach out.
- Team Zipify
if you don't us this app you miss a lot of money! i try for one month what is for free and I generate +5k € upsells
Wow, Waxify! Congratulations on the upsell generations! We are really stoked we could be a part of that journey with OCU and we appreciate the praise and recommendation. If you need help with anything, please feel free to reach out to our fantastic Support Team.
-Team Zipify
Fantastic upgrade to our DTC tactics. OCU delivers on its promise and has immediately boosted our AOV by 15%. Can't wait to optimize and add in more offers! Encourage you to check it out.
We're stoked to hear about your 15% AOV boost, Foria! Thanks for the awesome review. We can't wait to hear more about your optimization and the offers you add in! If you need help with anything at all, please reach out to our amazing Customer Support Team!
-Team Zipify
A very helpful, well-designed, and feature-rich app! The customer support is fast and efficient, they resolved all my doubts in just a few moments. Highly recommended!
Thanks, GLOWY! We're stoked to know you find OCU so useful and that you've had a positive experience with Customer Support. We appreciate the recommendation -- if you need help with anything else, please don't hesitate to reach out!
-Team Zipify
Very efficient and simple way to increase average order value. If you aren't using it, you are losing money!
Hey Harmony Coast! Happy to hear you're increasing your AOV with the app. That's why we built it. And we agree, if you aren't using OCU you're leaving money on the table! Thanks for leaving us a review. If you need anything, please reach out.
- Team Zipify
Excellent customer support and service. Very timely response, very helpful, great follow-through. They are highly engaged in the success of their customers.
Thanks so much for the awesome review, Verena Street Coffee Co! We agree that our Support & Service team is fantastic and they always strive to go above and beyond in any way they can! We will be passing your praise on to them! If you ever need help with anything, please reach out!
-Team Zipify
Excellent app for upsell and cross sell. Team at Zipify OCU is very supportive. Since 98% of our traffic comes from Mobiles, after trying a few apps, we have settled for this as the layout and responsiveness of the screens is perfect for consumers.
Thanks for the praise, Herbalart! We're so happy to know you found the Support Team so helpful! If you ever need help with anything at all, please don't hesitate to reach out!
-Team Zipify