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Customer service is off the charts!!! Anytime I have a question, it is answered in a timely clear manor:)
KamdonKreations! Thanks for the review. This is awesome to hear our support team has delivered. We aim to be best in class...so it's great to hear they are living up to that. Will pass this on to the team! If you need anything please reach out!
-Team Zipify
Ash was a huge help. It's nice when you are talking to a human and not a robot.
Hey, Lowtemp! We're thrilled to hear that Ash provided you with excellent customer support! We understand the value of a personal touch and are committed to delivering exceptional service to all our merchants. Thank you for choosing Zipify's OneClickUpsell app.
-Team Zipify
Very easy to use - I'm excited to see results this holiday season. I will return and add more comments later in December. I feel good about this purchase.
This app really increased my AOV, and it does everything I could ask for from an upsell app plus a lot more! The best thing about it is you can do split-testing, something that is very hard to find. It has post purchase, pre-purchase, and thank you page offers, you can do more than one post purchase and you can do down-sells. Also has a neat dashboard where you can see which products are doing good. Very user-friendly, any one can use it. If you need help, you can watch one of their many training videos or simply reach out to their support team and they can answer any questions.
I'm never going to look any further for an upsell app!
Hey ESH Custom Calls! Thanks for the thorough review! So glad to hear you're really getting value from all the features we've put into the app to make it valuable. If anything comes up just reach out!
-Team Zipify
10/10!!!
Not only the best post purchase app I have use, great support, always improving the app and giving content to learn how to improve your performance.
Steve from the customer service was a great help! 10/10 with no doubt
Thanks for the fantastic review, AlphaStrongUS! We are stoked to hear you're so happy with OCU AND our awesome Support Team, including Steve! We will be sure to pass along the word. If you need help with anything, please don't hesitate to reach out.
-Team Zipify
Ezra and his team have built an incredible app. We're using it to create pre-purpose bumps, post purchase upsells & downsells. Super fast & works seemlessly with fast load speeds!
OCU has helped us make several THOUSAND more $$$ than we would have otherwise, just in the first few weeks after launching on Shopify. Once you are in the app and learn your way around a bit, everything becomes easy to do pretty quickly. Aside from that, the support team is amazing. Every time I have a question about anything, they are helpful and kind. Even if the app itself wasn't this good (it is), I would recommend it based on the support team and how willing they are to help. 5 stars, 2 thumbs up, 10/10 would recommend. All of it. If you want to sell more than 1 product per purchase, use this app.
Hey Booty Parlor! This review makes me smile. We strive to do everything we can for reviews like this. We appreciate you. Glad OCU is working well for you. If you need anything please reach out!
-Team Zipify
Very good service! Jessica was very quick with her communication, understand my issue and was able to fix with the zipify dev team the issue. She gave me exact feedback for the roadmap for fixing the issue (3-4 days) and embed the fix in our system, also with a documentation, when I would reinstall the app. After a week she reply again and said that the fix is included in the standard app version! Great! In generell the app works very well and boost your sell.
Hey Die Stadtgärtner! Thanks for the thorough review. So glad Jessica was able to help you. I'll make sure to let her know you were stoked with her service. If you need anything please reach out!
-Team Zipify
OCU is a fantastic app that will increase aov with ease! And their support team is top notch. Highly recommend.
Hey Divine Derriere! Thanks for the review. So stoked to hear you're getting the main reason to use the app :D And yes, I agree our support team (in my MAYBE slightly biased opinion) is the best in the biz! If you need us for anything, just reach out!
-Team Zipify
Just wanted to update my review to give more praise to the improvements OCU team have made to their app. I love the multi-product offer upsells. It's had conversions right away after setting up one funnel the other day. I can see they're taking feedback and this directly addresses my suggestion in the previous review I wrote. I love that they're adapting and adding features which help stores with large SKU numbers and product varieties. I can't wait to see what's next! I also have to give huge praise to the support team. A few months ago, I had an issue with my store that noone else could help with. I was at my wits end. However their team was so kind to help me check my store with staff that had Android phones due to a theme issue I had. The issue I had wasn't specific to OCU and they didn't need to help me with it, but they did. I am so grateful. OCU has some of the top Shopify app support I've had the pleasure of working with!
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Have been using this app since November 2020 and I really appreciate the various improvements that have been made to OCU over the months. I like how there is staff ready to help and always get back to me within a few hours. They also keep me updated with ongoing cases. OCU has helped with increasing our store revenue. I think while our store has way to many designs to leverage the upsells to a huge % take rate due to how specific our designs are. It has still helped. The new pricing structure also makes me feel comfortable that OCU is charging what they've helped me to earn in extra revenue. I'm looking forward to all the updates and constant improvements going on with OCU. Can't wait to see what OCU's team comes up with next. :)