Recensioner (427)

Helhetsomdöme
4,7
Antal per omdömesnivå
  • 87 % av omdömena har 5 stjärnor
  • 4 % av omdömena har 4 stjärnor
  • 2 % av omdömena har 3 stjärnor
  • 3 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
Redigerat 31 december 2021

awesome app , really useful to increase AOV. Only thing I didn't like the price of app double after $200 of upsell sale . If they can keep the base price until $500 of upsell sale , it would give better ROI for users with low volume. If you are high volume sale you ROI is quite good.

Woodstone
USA
7 månader användning av appen
Zipify Apps svarade 7 januari 2022

Hey Woodstone, thank you for the honest review. We appreciate it. We'll definitely take your feedback to the team to make sure our pricing is as spot on as possible. If you need anything reach out!
-Team Zipify

Redigerat 10 november 2020

I am giving 4 as there as some limitations, will change the rating as soon as the app improves. I think a major win for me would be an automatic option of up-selling the same product as in basket with priority on products. Right now I had to create a funnel per product which took a significant time to set up.

ZenARTSupplies | Inspiring the Artist in Everyone
Storbritannien
7 månader användning av appen
Zipify Apps svarade 11 november 2020

Hey ZenARTSupplies! Thanks taking the time to leave us a great review. We've definitely heard your feedback and already have this on our product roadmap. We'll be releasing this asap, and when we do we'll be in touch so you can start using this functionality. Hope you're enjoying OCU outside of this feature!

21 november 2022

Great customer service! Always very quick to answer any questions I am have with set up or segments.

Myjestix
USA
5 månader användning av appen
Zipify Apps svarade 23 november 2022

Hey Myjestix! Glad to hear you had a great experience with out customer support team. Thanks for leaving us a review. If you need anything, please reach out.
- Team Zipify

28 augusti 2023

Good app – it's making us money.

When we've had ideas for ways to improve it, customer support have been happy to listen, and have understood our needs. (now waiting to see if they become features )

Video 125
Storbritannien
4 månader användning av appen
Zipify Apps svarade 30 augusti 2023

Thanks, Video 125! We're glad to know you find our Support Team so helpful! Please keep an eye on our blog to stay up to date on our feature releases. If you ever need help with anything else, do not hesitate to reach out.
-Team Zipify

Redigerat 28 juli 2021

We love the idea of the app and that Shopify now allows their check out to be used. The ThankYou page offer needs some work though. We had to turn off completely after losing $3k. Thank You Page product should not be added to customer orders unless they are paid for (currently, it adds it and then asks for customer payment, it's not very clear where the customer is supposed to pay again for the order if the customer does not pay, 30 mins later the order is edited and "removes" the thank you product from the Shopify order, but it does not edit the order in ShipStation, like it normally would when you edit an order in Shopify), so customers end up getting a FREE product. Hopefully OCU and Shopify can fix this glitch soon and offer OCU more payment options to use with the regular upsells. Support is good about getting back to you and explaining issues.

Survival Frog
USA
2 månader användning av appen
Zipify Apps svarade 26 juli 2021

Hey Survival Frong! So sorry to hear about this issue. Can definitely understand that this is a problem. We’ve found your tickets and we did respond, but it looks like it hasn’t been read yet. Wanted to comment here as well to try and get this sorted for you. Upon further investigation we’ve found that the issue is that that Shipstation is fulfilling TY page orders before the customer has a chance to pay or have the item removed from the order due to failed payment. This isn’t something we can't fix from our side. However, we’re doing our best to contact Shipstation to see if we can work with them to fix this issue. We’re very sorry for the inconvenience this has caused.

30 november 2021

Fantastic App! Best upsell app that we've used so far. Its easy to use, client support is fantastic and most importantly generated significant value in upsells during our free trial. I've given 4 stars instead of 5 as it would be nice to see a feature that allows you to copy upsells funnels from one shopify store to a shopify store for another country. Furthermore, we've had a few customers that have accidently added post-purchase offers and paid when they've actually wanted to look at the product in more detail. At the moment only the first shopify image shows without the rest of the photo slideshow showing. Perhaps if all the images show it would solve the issue of customers accidently adding post-purchase offers. All in all, very happy with how our free trial went and so will be continuing with OCU Native app. Definitely recommend to all businesses out there - big or small!

Boho Betty
Storbritannien
Ungefär en månad användning av appen
Zipify Apps svarade 3 december 2021

Hey Boho Betty! Thanks for the honest review! We appreciate your feedback, and we agree. Photo Carousels would be awesome. We're trying to talk to Shopify to see if they'll allow for it. That'd be amazing, and we can definitely see the value for our users. Thanks for bringing it up! If you need anything just reach out!
-Team Zipify

11 mars 2022

I use the one click upsell - zipify app. The app is working great, and I am enjoying how the app show my products.

SmoothTrue.com
USA
27 dagar användning av appen
Zipify Apps svarade 21 mars 2022

Hey SmoothTrue.com! Thanks for leaving a review. We appreciate the kind words. Glad to hear you're liking OCU! If you need anything please reach out!
-Team Zipify

31 augusti 2022

Dillon and his support team truly went above and beyond to resolve an issue for us during our trial phase. Even when they learned the issue was not on their side but in Shopify's API, they continued to offer their support, reaching out to shopify on our behalf, offering troubleshoot advice, and promptly following up with me with any updates or checking in to let me know they were still working on things. Amazing customer service. Thank you! The only reason I didn't give 5 stars is that I wish the post-purchase funnel was more customizable to better match our custom shopify theme.

Strong Brand Social
USA
19 dagar användning av appen
Zipify Apps svarade 7 september 2022

Hey Strong Brand Social! Thanks for the review. We are a little biased, but we think our support team is the best in the business! We will be sure to let Dillon and the team know about your amazing experience. Sorry to hear that you find the funnel not as customizable as you'd like for your theme. We are continuously working on adding new features for OCU, so stay tuned. In the meantime, if you need anything just reach out.
-Team Zipify

8 september 2023

Solid app - have used in multiple stores and it's a great way to easily increase revenue. Would love some more design customization options - but... definitely still worth it as is!

Pure Southern Health
USA
Ungefär 2 timmar användning av appen
Zipify Apps svarade 13 september 2023

Thanks for the review, Pure Southern Health! OCU is definitely a great way to easily increase revenue! We suggest taking time to try various funnels to continue seeing increases. Keep an eye on our blog for non-stop feature releases, including design customizations! If you need help with anything at all, please don't hesitate to reach out.
-Team Zipify