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Be warned that the free trial DOES NOT give you full feature access. To see and test all the features that this app offers you during the free trial, you are forced to upgrade to their unlimited plan. Once you do this, you are stuck with this plan and can no longer go back to the Starter Plan.
If you're looking for Ai Generated offers this app ONLY allows that for Post-Purchase Upsells, everything else you will MANUALLY have to change out your upsells. Which for $35 a month is a steep price to pay for having to do the bulk of the work that this app should be doing.
Dear Cufflinks.com,
We appreciate your feedback and are sorry to hear that the trial experience didn’t meet your expectations. Our goal is to provide transparency about our pricing and features, and we understand how important it is to test all functionalities before committing.
We’re excited to share that AI-generated offers are now available for both pre-purchase and post-purchase upsells, making it easier than ever to automate your upsell strategy. Additionally, the features included in the Starter Plan are clearly listed on our sales page to ensure transparency before upgrading.
We’re always working to improve, and your input helps shape future updates. If you have any questions or need assistance, please reach out—we’d love to help!
Team Zipify
Great customer support. Solved a complex issue for me within a few days
Dear theproducercrate,
Thank you for the awesome feedback! 😊 We're so glad to hear our team could help solve your issue quickly. 🚀 We're always here for you if you need anything else! 💪✨
Team Zipify
One Click Upsell integrates well with my Shopify store on both mobile and desktop. The support team is great. When I had an issue, they were quickly on the case, kept me informed of status and quickly fixed the issue. Highly recommend!
Dear Cool Gear Pro,
Thank you so much for the awesome review! 🙌 We're happy to hear One Click Upsell is working smoothly on your store, and that our support team could help you out quickly. 🚀 We're always here if you need us. Thanks for the recommendation! 😊
Team Zipify
The support from this company is absolutely stand out.
An issue that presented from another app was easily fixed by the support team so quickly
Thanks OCU!
Dear Aussie Magnets,
Thanks for the awesome shout-out! 🙌 We're thrilled our support team could sort out the issue quickly, even with another app involved! 💪 You can always count on us, and OCU’s got your back! 😊✨
Team Zipify
Best nicest service team ever, they even gave screenshotted instructions!! But Chris isn't really that nice.
Dear Purrfect Beam,
Thanks a ton for the kind words! 😄 Our team loves going the extra mile (and sending those screenshots)! And don’t worry—Chris might just be saving his nicest side for special occasions. 😉
Team Zipify
I love how seamlessly this integrates with my website and the customization is amazing!
Dear Moxie Malas,
Thank you so much for the awesome feedback! 🌟 We're happy to hear that you love how seamlessly Zipify integrates with your website and that you’re enjoying the customization options. It’s great to know the app is helping you create exactly what you need! If you ever need any assistance, we’re always here to help. 🚀
Team Zipify
It doesn't target all customers. Randomly stops working.
Dear Souli,
Thanks for the feedback! We’re sorry to hear you had issues. 🙁 Our team is on it to make sure everything targets correctly and runs smoothly. If you’re still seeing problems, reach out—we’ll get it sorted in no time! 💪
Team Zipify
Not only has this app helped me generate more revenue, the support I received was amazing. Highly recommended.
Dear AirwayAssistant,
🎉 Thank you so much for your feedback! We're thrilled that One Click Upsell has helped boost your revenue and that our support team made a great impression. 🙌 Your recommendation means the world to us. If you ever need anything, we’re here to help! 🚀
Team Zipify
I installed Zipify today and my first two upsales that were achieved with Zipify could not be charged to the customer. According to Zipify it's Shopify's fault, wouldn't recommend this app to anyone as it doesn't work properly
Can't recommend this app. Our customers were adding upsell items to cart, and finding during checkout that the PRIMARY item they were trying to buy wasn't in the cart anymore (the most expensive, crucial item!). People were checking out with JUST upsell items. We were able to reproduce this issue on our own repeatedly. Kind of a joke. Then we noticed one of the upsell items wasn't successfully adding.
We reported this issue issue to them, and they come back almost 2 weeks later to say they "fixed this issue in firefox", when Firefox was the only browser that DID work. Overall I feel like we were a very low priority for them and I don't feel like they cared much to read our report of the issue carefully, or take it very seriously. For what they charge per month plus their commission, the service was totally unacceptable.
Hi there!
My name is Chris and I am Customer Support Manager here at Zipify. I wanted to quickly address the issues presented. For issue one- “Our customers were adding upsell items to cart, and finding during checkout that the PRIMARY item they were trying to buy wasn't in the cart anymore (the most expensive, crucial item!). People were checking out with JUST upsell items.”
We were unable to confirm this issue and sought more information to troubleshoot the issue. When we did not hear back for 48 hours we sent a follow up email. We received a response two weeks later which caused the delay. Our Support team responds to all incoming emails/messages on the day they are received. As far as the issue presented, we have protections in place that prevent discounted items from being purchased if the trigger item is removed. We did not see any evidence in our logs of that behavior.
For the second issue presented:
“Then we noticed one of the upsell items wasn't successfully adding.
We reported this issue issue to them, and they come back almost 2 weeks later to say they "fixed this issue in firefox", when Firefox was the only browser that DID work.”
We were able to confirm this bug that was unique to your store’s setup. Our Dev team applied a custom fix within 4 days that would prevent this behavior from reoccurring regardless of browser.
We apologize your experience with OCU wasn’t what you were expecting. I think the crux of the misunderstanding here was waiting on additional information for an extended length of time. We wish you and your store all the success moving forward.