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Zipify Service Team is Awesome!!!! They haven't gotten back to me right away. I love this app. It is so easy to use, affordable and has great stats so I can see what is working and not. Thank you!!!!
Thanks for this feedback, Sierra Metal Design. We take pride in the quality of work our Support team provides and appreciate the kind words about them! We will be sure to pass along. Also happy to hear you find OCU intuitive and affordable. Please don't hesitate to reach out if you need anything. You know where to find us!
Things I love about this app:
1. Quick support respond time, it took around 2 minutes to answer.
2. Super customizable Funnel, from Pre Purchase Funnel to Post Purchase and Thank You Page.
3. Easy to build and guide.
4. Tons of KPIs and A/B Tests
Fan of Ezra and the whole team.
Dear FastrLabs,
"Thank you so much for your incredibly kind and detailed review! Providing quick support and customizable funnels are top priorities for us, so it's fantastic to know that you're finding value in these features.
We're glad you appreciate the ease of building and guiding the funnels, as well as the wealth of KPIs and A/B testing options available. We'll be sure to pass on your praise to Ezra and the team—it means a lot to us all. If you ever need further assistance or have more feedback to share, don't hesitate to reach out. Thanks again for your support!"
Team Zipify
Support team is excellent. Had a problem over the weekend and they instantly got back to me to resolve the issue. Great product and super easy to install. :)
Dear NoNetz,
Thanks for the kind words! 😊 We're glad our support team could help you out so quickly. Enjoy the product!
Team Zipify
Really, really good. Helps to increase AOV, revenue and CVR. Love it. Would recommend.
Hey Step One UK. So stoked to hear the app is increasing your AOV and revenue. Thanks for the recommendation! If you need anything, please don't hesitate to reach out.
- Team Zipify
Essential for our consumer goods business, and has been making us additional revenue since installing. Ezra Firestone is a good man!!
Hey Six Scents! Thank you for taking the time to leave us a review. Stoked to hear the app is generating extra revenue. That's exactly why we built it. If you need anything, please reach out.
- Team Zipify
The app probably works for some stores but for some stores, it's actually incompatible with Shopify and too difficult to set up. Why not say so from the outset, instead of selling it as a Shopify app?
Simple to use. Effective so far.
Dear, CatholicVote
Thank you so much for your feedback! We're delighted to hear that you find our product simple to use and effective. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Team Zipify
awesome support thank you
Dear Attract Him,
Thanks for the shout-out! 🎉 We're happy to hear you had an awesome support experience. We're always here to help!
Team Zipify
Post purchase upsell doesn't work with Klarna, apparently. So a big no in Sweden, Denmark, Finland, Norway, Germany etc.
The UI is convoluted and unintuitive too. I put off configuring it for a week because it looks like was made in 2004.
The "click ATC button" pop-up is ugly and slow, and while Vitals does both better, Vitals doesn't allow you to combine discounts with discount codes. Ugh. Nothing works except Kaching lol.
We're sorry to hear that OCU wasn't a good fit for your needs. We're constantly working to improve and expand our compatibility with platforms like Klarna. Shopify currently handles data tokenization, and while not all payment processors are currently supported, we're working on expanding our capabilities in the future.
As for UI feedback, our Development team puts a lot of effort into creating a user-friendly interface for our diverse user base of 10,000+ users. We understand that preferences vary, and we're disappointed to hear that our UI didn't meet your expectations.
Our Support team is here to assist you, and we'll be sure to follow up when Klarna compatibility is available. If you have any further questions or concerns, please don't hesitate to reach out.
-Team Zipify
I would recommend this App to anyone. Every time I have had a question or become unstuck the team is there willing to help via the live chat. Very quick responses and solutions to my problems/questions. Amazing service
Dear DazzlingLEDs,
Thank you for the glowing recommendation! 🌟 We're so glad to hear that our team has been able to assist you promptly through live chat. Providing quick and effective solutions is our top priority. If you ever need anything else, we're always here to help!
Team Zipify