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Simple to use. Effective so far.
Dear, CatholicVote
Thank you so much for your feedback! We're delighted to hear that you find our product simple to use and effective. If you have any questions or need further assistance, feel free to reach out. We're here to help!
Team Zipify
I encountered an issue with my payment, and the team was incredibly helpful. They assisted me in making the payment and even provided a thoughtful gesture. Thank you so much, guys!
Hey ASCIA,
Thank you for taking the time to leave us a review. We're glad the Support Team was able to assist you. If anything else comes up, we're always here to help.
-Team Zipify
Excellent software, and outstanding tech support. Ezra did a terrific job in developing helpful resources like this for the eCommerce Community. What really makes the difference is the tech support is 2nd to none and always available to help! Outstanding software and outstanding service!
Hey The Amazing Fitness Store! Thank you so much for leaving us this awesome review. We are stoked to hear that you are finding the educational resources Ezra provides to the ecom community useful. Our support team is the best in the business (although we are a bit biased) and we will be sure to let them know you agree! Happy to hear you love OCU. If you need anything, please reach out.
- Team Zipify
The app probably works for some stores but for some stores, it's actually incompatible with Shopify and too difficult to set up. Why not say so from the outset, instead of selling it as a Shopify app?
Just started using upsell. We already have 3 upsells. Reached out to support for help and they were awesome! Went above and beyond to make sure my issue was taken care of. Give them a try. There are a lot of helpful videos as well.
Hey My Giving Store,
We appreciate your review and we're jazzed to hear your sales are already increasing! Our Support Team is always around if you need any more assistance and we'll pass on your compliment to them.
-Team Zipify
literally printing free money witht this app i feel bad for brands misssing out on the extra free $$
Hey kangoclothing! Love this!! Thank you for leaving us a review. We are stoked you're having success with the app. On average, merchants see a 10-15% increase in AOV practically overnight and we're so glad the investment is paying off for you. It just makes sense and the app ends up paying for itself! If you need anything, please reach out.
- Team Zipify
I chatted with one of your customer service representatives named Paul, and Paul went above and beyond by helping me find the FAQ I needed for correcting my Quantities for upsells when creating my funnels on Shopify. Thank you Paul, you helped me a whole lot!
Hey Timeless Jewelry! Thanks for the review and the shoutout to Paul. He's the best and we will be sure to let him know you agree! Stoked to hear he was able to provide the resources you needed. If you need anything else, please don't hesitate to reach out.
- Team Zipify
useless app. the price is too high, I installed it, didn’t even use it, and the money was written off. No support service, no feedback! They put their energy not into the operation of the application, but into their own marketing - all the mail is in spam from this company. I DO NOT RECOMMEND
Hi RelaxproStore,
We received your app review for OneClickUpsell and our Customer Support Manager, Chris, personally reached out to apologize that your experience is not what you had hoped for. We are sorry to see that we could not locate any records of communication between you and our support team. Many reviewers rave at how wonderful our support team is and we wish we had the chance to show that. Perhaps we still can though! By offering several pricing tiers, we hope to accommodate a variety of users and their budgets. At a minimum, we'd like to refund any money you've spent with us and see how we can improve for other merchants. Our customer support team would love the opportunity to speak with you and see how we can make things right. Please respond to the personal message sent by our Customer Support Manager. Thanks so much and looking forward to chatting.
- Team Zipify
Amazing tech support. The app works and adds revenue to the bottom line.
Hey The PowerHitter Co.
Thank you for taking the time to leave a review, we'll let our tech support know you gave them a shout out too! Stoked to hear revenue is increasing & wishing you more success in the New Year.
-Team Zipify
Post purchase upsell doesn't work with Klarna, apparently. So a big no in Sweden, Denmark, Finland, Norway, Germany etc.
The UI is convoluted and unintuitive too. I put off configuring it for a week because it looks like was made in 2004.
The "click ATC button" pop-up is ugly and slow, and while Vitals does both better, Vitals doesn't allow you to combine discounts with discount codes. Ugh. Nothing works except Kaching lol.
We're sorry to hear that OCU wasn't a good fit for your needs. We're constantly working to improve and expand our compatibility with platforms like Klarna. Shopify currently handles data tokenization, and while not all payment processors are currently supported, we're working on expanding our capabilities in the future.
As for UI feedback, our Development team puts a lot of effort into creating a user-friendly interface for our diverse user base of 10,000+ users. We understand that preferences vary, and we're disappointed to hear that our UI didn't meet your expectations.
Our Support team is here to assist you, and we'll be sure to follow up when Klarna compatibility is available. If you have any further questions or concerns, please don't hesitate to reach out.
-Team Zipify