One Click Upsell ‑ Zipify OCU

While some features or refinement may be lacking compared to other comparable apps, the company is continually updating its feature set and and has A+ customer support that is very helpful with implementation support. Also very open to learning from customer feedback, suggestions, feature requests.

I am super happy with One click upsell! Their support is great, always helping me with different issues and always go the extra mile for me. I really do like their app and it´s very easy to work with, even for beginners. The best part with this app is that it works very good with my Shopify-theme and it is a great tool to increase the average order value for each customer!

The product itself is ok, but there are just a couple of things I would like to point out.

1. Customer service: although I have been happy in the past with their professionalism and thoroughness of responses, I can't help but rate their service as not good after the most recent conversations. Super "template answers" and you have to make the request at least 3-4 times before you get an answer actually tailored for you.

2. Product: it's quite intuitive, but the fact that it is unusable if a customer purchases with a different currency than your store makes it virtually unusable unless you sell to one market only.

3. Subscription plan: you have a 30-day free trial, and so far so good, after that you pay in increments based on the additional revenue the app generates for you + a fixed monthly fee no matter what happens. This is not at all clear when you subscribe. They will also continue to charge you the fixed even if you deactivate the app and remove it from your store... according to them the only way to not pay it is to message them and have them issue you a refund credit but only after you've paid (although a colleague once did it first, since it's the most intuitive thing to do).

Overall, I don't feel like recommending it now and I'm actively looking for an alternative. Maybe I will change my review in the future.

This is a pretty robust app that has definitely increased our sales. If you’re looking to increase your average order value, this is the one to do. The software works pretty seamlessly and I haven’t really needed support. I use post purchase upsells and pre-purchase up sells, and a really works seamlessly in the store.

We have so far made in one week what we were making with reconvert. Love the one click and how user friendly it is. More than anything their team is amazing and we have gotten support quickly and they have gone above and beyond to help us.