Overall rating
4.8
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies the creation of functional pages, including landing pages, sales funnels, and high-converting product pages. It offers customizable templates, seamless Shopify integration, and built-in analytics. The app's support team is praised for their responsiveness and excellent customer service. However, some merchants reported issues like the inability to display remaining inventory, search button redirecting to a new page, and lack of nested menus in header blocks. Despite these, many have seen a significant increase in conversion rates.

April 7, 2023

Pages not working at all at the moment. Was being helped by Justine for about 15 minutes and she suddenly stopped...
"My day is ending here shortly, you've caught us at the end of our live chat hours. I will leave notes here in the ticket and someone will get to you ASAP."
She said that ASAP would be about 10 minutes. It's been 7 hours so far and nothing. My ads are dead in the water with no landing page to send traffic.

Defined Life - Official Store of the Define My Day™ Planner
United States
About 5 years using the app
Zipify Apps replied April 10, 2023

Hey Defined Life, We just tried giving you a call and sent a follow-up email. We hope to connect with you directly about the support you received. While we do pride ourselves on providing exceptional support we definitely let you down in this case. Since we can’t turn back time, we will learn from your experience. Our support team will be retrained on handling the end of the day and providing more exceptional support. We’re also grateful you notified us of the glitch with Zipify Pages. While the error should have been resolved more promptly we did manage to get a fix in place in under 72 hours. We do value you and are grateful for the many years you’ve used Zipify Pages. We will do everything we can to learn from this and show you that we’re a 5 star app!
-Steve Passmore, Customer Support Manager

January 31, 2018

Poor support. They don't answer support calls.

Shupa Shop Gear
Australia
Over 3 years using the app
Edited July 21, 2020

The app works, but to cancel they made me write to them, then they told me they 'enabled' the cancel setting on my app, which they didn't. They told me to log out, log in .. I'm 30 minutes into it and still haven't been able to cancel! Very anti-customer and a dark pattern.

The Dirt - Super Natural Personal Care
United States
Over 2 years using the app
Zipify Apps replied July 28, 2020

Hey there! We reviewed your convo with our support team and agree that it shouldn't have been this hard for you to cancel. We've since updated our process to make it easier for people that decide they want to cancel. Thank you for bringing this to our attention so we could fix the process. While we're sorry to hear we weren't able to serve you and keep you as a customer, but we definitely hope we'll see you again in the future.

November 22, 2020

Nous sommes tout simplement furieux ! Service client en dessous de tout en cette période pourtant capitale. Honteux.

shopauryas.com
France
Over 1 year using the app
November 7, 2022

Ich kann Zipify leider nicht empfehlen.
Über Zipify werden Googlefonts geladen, somit ist der Shop abmahngefährdet. Ich habe diesbezüglich nach Hilfe gefragt, leider keine bekommen.
Deswegen würde ich Zipfy nicht empfehlen.

Elisada
Germany
Over 1 year using the app
Zipify Apps replied November 9, 2022

Hi Elisada. We have attempted to reach you and have been unsuccessful. We want to extend our sincerest apologies for the issues with Fonts and compliance. Our team is working on a permanent solution and it is in development. In the meantime, we have a way for you to maintain compliance in Germany. Please consider adding a custom font for now. I do understand this is not ideal but you will be in compliance. This will bypass the Google API and the concerns around compliance.

The location of the font upload is found in Settings > Appearance > upload custom Fonts

We would be happy to jump on a call to discuss your concerns and we're happy to credit you for the inconvenience. We value your experience with your app and will work with you to improve your opinion of Zipify Pages.

Hallo Elisada. Wir möchten uns aufrichtig für die Probleme mit Schriftarten und Compliance entschuldigen. Unser Team arbeitet an einer dauerhaften Lösung und befindet sich in der Entwicklung. In der Zwischenzeit haben wir eine Möglichkeit für Sie, die Compliance in Deutschland aufrechtzuerhalten. Bitte erwägen Sie vorerst, eine benutzerdefinierte Schriftart hinzuzufügen. Ich verstehe, dass dies nicht ideal ist, aber Sie werden sich daran halten. Dadurch werden die Google-API und die Bedenken hinsichtlich der Einhaltung umgangen.

Den Speicherort für das Hochladen von Schriftarten finden Sie unter „Einstellungen“ > „Erscheinungsbild“ > „Benutzerdefinierte Schriftarten hochladen“.

Wir freuen uns auf einen Anruf, um Ihre Bedenken zu besprechen, und würdigen Sie gerne für die Unannehmlichkeiten. Wir schätzen Ihre Erfahrung mit Ihrer App und werden mit Ihnen zusammenarbeiten, um Ihre Meinung zu Zipify Pages zu verbessern.

December 4, 2017

Not good if you are on Shopify Plus and have multiple domains. Also if you care about the quality of your imagery this probably won't work for you. We have been doing everything we can to work with them with no workable response. We would go as far to say they were dismissive. We are moving to another tool.

Showerspass
United States
Over 1 year using the app
September 20, 2019

This app is way OVERPRICED. Support is decent but takes a while to respond. The pages are not as customizable as Zipify seems to advertise. Also, you cannot view your billing history for this app. Don't waste your time. I ran tons of traffic to a few different landing pages that I created with the step by step tutorialts provided, and didn't get a single sale, whereas my store converts at 2.5%.

Apparel By Home Run
United States
5 months using the app
January 24, 2018

The rating would be a 5 but seriously, their support is HORRIBLE!
They claim to give you live chat support but no one is there.

But they will get back to you in several hours, just fill out this chat bot information. I guess that qualifies as "Support" but not in my book.

Unfortunately, there aren't any other funnel programs out there.

Functionally the program works but dont let the "you get live chat support" fool you, your getting a chat bot...

Addictivedecor2
United States
3 months using the app
Edited June 24, 2019

I've been very frustrated with this app. Lots of work setting up integrations and getting it up running however it still does not work correctly.

Biowarrior Nutrition
United States
3 months using the app
December 7, 2017

If anything this decreased my conversion rate. Less adds to cart and zero sales. In comparison to coming to a single product page.

World Of Matcha
United Kingdom
2 months using the app