Zipify Pages Builder & Editor

Hi Good Wave. We do sincerely apologize for the issues you experienced with Zipify Pages. Updates to a page should absolutely apply to the live page immediately. This is not normal behavior and there is no indication the issue on your store is a global issue with the Zipify Pages app. We can 100% fix the core functionality of updating pages. With an investigation, we can implement a permanent fix.

Store access for each situation is going to be different. In your case, we would need apps access (to access Zipify Pages) you can select individual applications. Themes access would also be needed so we can inspect for theme conflicts and update our code snippet. Orders are not needed. Settings were not needed either. Products access is needed for Product page BuyBox issues due to the way Zipify integrates with your store products. Our team takes your security and data very seriously. Regardless of what we have access to we will only use what we need and you can control our access or any app through the collaborator access section of your shopify store.

If we did need to make changes to your store we are happy to document the changes and share what was done and why.

Shopify doesn't currently have an API that allows Zipify Pages to remove files after the app is deleted. Our solution is to have the assets removed with the in-app switcher before the app is deleted.

We are confident we can resolve the issues you experience. They are not normal and we would very much like the chance to fix them. We could even fix the issues while you're not using the app but that is entirely up to you. We value our merchant's reviews and we pride ourselves on our support. We'd be grateful for the opportunity to prove to you that Zipify Pages is the right solution for your store and that we can provide top-notch support.

Hi Elisada. We have attempted to reach you and have been unsuccessful. We want to extend our sincerest apologies for the issues with Fonts and compliance. Our team is working on a permanent solution and it is in development. In the meantime, we have a way for you to maintain compliance in Germany. Please consider adding a custom font for now. I do understand this is not ideal but you will be in compliance. This will bypass the Google API and the concerns around compliance.

The location of the font upload is found in Settings > Appearance > upload custom Fonts

We would be happy to jump on a call to discuss your concerns and we're happy to credit you for the inconvenience. We value your experience with your app and will work with you to improve your opinion of Zipify Pages.

Hallo Elisada. Wir möchten uns aufrichtig für die Probleme mit Schriftarten und Compliance entschuldigen. Unser Team arbeitet an einer dauerhaften Lösung und befindet sich in der Entwicklung. In der Zwischenzeit haben wir eine Möglichkeit für Sie, die Compliance in Deutschland aufrechtzuerhalten. Bitte erwägen Sie vorerst, eine benutzerdefinierte Schriftart hinzuzufügen. Ich verstehe, dass dies nicht ideal ist, aber Sie werden sich daran halten. Dadurch werden die Google-API und die Bedenken hinsichtlich der Einhaltung umgangen.

Den Speicherort für das Hochladen von Schriftarten finden Sie unter „Einstellungen“ > „Erscheinungsbild“ > „Benutzerdefinierte Schriftarten hochladen“.

Wir freuen uns auf einen Anruf, um Ihre Bedenken zu besprechen, und würdigen Sie gerne für die Unannehmlichkeiten. Wir schätzen Ihre Erfahrung mit Ihrer App und werden mit Ihnen zusammenarbeiten, um Ihre Meinung zu Zipify Pages zu verbessern.

Hey Peacocks and Paisleys! Thanks for the review. Stoked to hear that you're finding the app and it's functionality amazing. Our support team has is the best and we will definitely let them know you think so, too. If you have any questions or need anything just reach out.
-Team Zipify