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2020년 6월 4일

can't send the survey by the customer list, contact their support without any reply. till now still haven't replied my email,

Pimax Innovation, inc.
미국
앱 사용 기간 3개월
답글 Zoho Corporation개 2020년 6월 4일

Hi, Sorry to hear this. We have already replied to your email. Reply was sent your store registered email address.
After some Shopify update customer build actions (Send survey) is not showing. This has to be fixed by Shopify team. We have already contacted and reported the issue. We will update you once we get reply from Shopify support.
If you haven't received our response please contact us directly at support@zohosurvey.com

2019년 7월 31일

Invitations are not getting sent successfully. Shows directly Unsubscribed in the invitation sent. Worst survey app that can't send surveys to customers.

Kitchenray
인도
앱 사용 기간 4일
답글 Zoho Corporation개 2019년 7월 31일

We're sorry to hear this. Previously you can distribute surveys (via email distribution) only to your shop email subscribers. We have changed this now. Now you can send surveys to all of your customers. Please try sending surveys now.

2021년 10월 6일에 편집됨

This was almost exactly what I needed, except nothing worked. Did a few tests, but nothing. Wish it worked.

4WD CREW | Off-road & Overland Store
미국
앱 사용 기간 대략 2시간
답글 Zoho Corporation개 2021년 10월 7일

Hi, sorry for the inconvenience. It shouldn't have happened.
Could you please write us (support@zohosurvey.com) your survey account email address and issue you faced during the evaluation of Zoho survey app so that we can sort out the issue?