评论 (3)

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  • 100% 的评分是 1 星
2020年6月4日

can't send the survey by the customer list, contact their support without any reply. till now still haven't replied my email,

Pimax Innovation, inc.
美国
3个月 人在使用应用
Zoho Corporation已回复 2020年6月4日

Hi, Sorry to hear this. We have already replied to your email. Reply was sent your store registered email address.
After some Shopify update customer build actions (Send survey) is not showing. This has to be fixed by Shopify team. We have already contacted and reported the issue. We will update you once we get reply from Shopify support.
If you haven't received our response please contact us directly at support@zohosurvey.com

2019年7月31日

Invitations are not getting sent successfully. Shows directly Unsubscribed in the invitation sent. Worst survey app that can't send surveys to customers.

Kitchenray
印度
4天 人在使用应用
Zoho Corporation已回复 2019年7月31日

We're sorry to hear this. Previously you can distribute surveys (via email distribution) only to your shop email subscribers. We have changed this now. Now you can send surveys to all of your customers. Please try sending surveys now.

编辑时间:2021年10月6日

This was almost exactly what I needed, except nothing worked. Did a few tests, but nothing. Wish it worked.

4WD CREW | Off-road & Overland Store
美国
大约2小时 人在使用应用
Zoho Corporation已回复 2021年10月7日

Hi, sorry for the inconvenience. It shouldn't have happened.
Could you please write us (support@zohosurvey.com) your survey account email address and issue you faced during the evaluation of Zoho survey app so that we can sort out the issue?