The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Lack of documentation and delayed response times made this integration challenging. The developer constantly asks for reviews. Good intention but didn't work out.
We are very sorry for the issues you faced. We do have support Monday - Saturday and we resolve all queries within 24hrs. Due to some training session , our team could not respond properly and they said they will check the issue and reply to all emails at our earliest.
Our aim is to satisfy our customers and make the app look the way they want. You can check all our reviews and you will find that we are one of the best service providers , also our response time is very quick during business hrs.
You are speaking with same person , we have emailed you documentation , and fixed all issues yesterday.
Can you please check and reply to our email?