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Zendesk Chat (formerly Zopim)

Zendesk Chat (formerly Zopim)

Developed by Combidesk

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Price: $5.00 / month Free Trial: 14 days More info
  • Automatic installation of the chat module in your Shopify webshop
  • Current products in the shopping basket are shown in Zendesk Chat dashboard
  • Installation takes only a few seconds

Zendesk Chat (formerly Zopim) is chat software for your webshop with which your customers can ask you questions. This removes a barrier of communication, does not disturb and has to potential to boost your conversion rate.


 


Would you also like to have a virtual sales representative in your webshop, which would allow you to manage more sales? Or do you want to provide a quick and personal service? In that case start now with Zendesk Chat


Let your webshop talk!


Zendesk Chat increases your customer engagement by allowing them to chat to you. Zendesk Chat is very appropriate for improving your customer interaction, it increases the time they spend in your webshop and increases your conversion rate.


 


Why use the Zendesk Chat app?


 The app provided added value for new and existing customers that have installed Zendesk Chat app manually in their Shopify webshop. These are the additional dimensions of this app:


  



  • Automatic installation of the chat module in your Shopify webshop.

  • During the chat automatic completion of customer information in the Zendesk Chat module. This provides a low barrier of entry for starting a chat conversation. 

  • Current products in the shopping basket are shown in the Zendesk Chat dashboard (under ‘user info’). This way you can provide an even more personalized service and increase your conversion.

  • Know exactly who visited your site. Live monitoring of visitors while they show, get to know where they came from, page history, current URL, returning visitors, etc…

  • Adjust the chat-widget to your own style

  • Access to a user-friendly dashboard with saved chat history, message templates, visitor priority, Q&A and a smart responder. This app integrates Shopify data in the Zendesk Chat dashboard.

  • Choose to answer your visitors from your smartphone or dashboard.

  • Installation takes only a few seconds.


 


How much does the Zendesk Chat app cost?


For the Zendesk Chat app you only pay $ 5,00 per month. For this money we will provide a seamless and real-time integration of your Shopify webshop with your Zendesk Chat account.


 


External prices of Zendesk Chat (more information on the Zendesk website):



  • LITE: free

  • BASIC: $11.20

  • ADVANCED: $20.00


 


Video's


Zendesk Chat tour


Installation


 


Remarks


We love feedback! Wishes? Make them here.


 


Questions?


For questions and support on the Zendesk Chat connector you can contact Combidesk via support@combidesk.com


 


Terms of Use


By installing the connector you automaticaly agree with the terms of use prepared by Combidesk. Combidesk is not owned by, is not licensed by nor is a subsidiary of Zendesk Chat.


 


About Combidesk


Combidesk develops easy to use and time saving connectors for Shopify. Our connectors are installed in a matter of minutes. We build app very quickly so if there is a specific connector you would like tell us about it here.


 


This Zendesk Chat connector is powered by Combidesk

, 280 Madison Avenue, NY 10016, Unites States.

Zendesk Chat (formerly Zopim) reviews (2)

posted

No idea what is going on with this app. Are you zendesk or tidio? Live chat doesnt even know. Cant see customers carts, cost is $5.00 plus additional costs. Seems like a mess

posted

Avoid this app! I downloaded and uninstalled within the free trial period but was charged for 4 billing cycles until I engaged Shopify to help confirm this app was removed. Assuming this was an error somewhere on the back end?

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$5.00 / month
14 days

Requirements

A Zopim account

Screenshots

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