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Zopim Live Chat

Zopim Live Chat

Developed by Zopim Technologies Pte Ltd

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Price: Free – $20.00 / month More info
  • Increase sales conversions and customer satisfation
  • Fast and simple setup
  • Chat with clients from any browsers or on iOS/Android app

Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.

Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zopim live chat app will let you answer your customer’s questions in real time and ease them into a purchase.

With Zopim Live Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.

Key Features:


  • Mobile optimized: your customers can chat with you from any device using our mobile optimized chat widget

  • Proactive chat: rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor
  • Advanced analytics: our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help
  • What makes Zopim the best choice for live chat?


  • We’re the most popular live chat provider in the world - loved by over 150,000 businesses

  • A simple and highly customizable chat widget to complement your website and taste

  • User friendly dashboard lets you monitor visitor activity and manage chats

  • 24 hour live chat support from our trained experts on any weekday (visit zopim.com)

  • Available in over 40 languages
  • Some Geeky Facts


  • Works across most major desktop and mobile browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari)

  • Average uptime is 99.8%.

  • HTML5 dashboard

  • iPhone, Android, and BlackBerry apps

  • Integrates seamlessly with UserVoice, Salesforce, Highrise, Batchbook, Zendesk, vTiger and many more.

Zopim Live Chat reviews (70)

posted

I used it for this site www.elegantwaterfeatures.com

posted

We are using Zopim since our launch end of last year and are very satisfied.

posted

Great app works well. See it in action on our website www.pukkamate.co.uk we sell hoverboards :)

posted

AWESOME APP!

posted

Zopim is one of the top chat application out there.
For the base price you can get a lot of information on your visitors and their interface and web app are both really well done.

This is a really professional app that I've used for years.

The only thing I'm still a bit bummed about is the fact that the script seems a bit long to load on the page. This might not hurt that much since it waits for important images to load first but it still ads on the total loading time... which is not good for SEO.

posted

Great customer service app that you must have!!!It helped with our customers and also be able to understand their needs and requirements.Overall if you have a business and want to grow it well look no further my friends!

posted

Super simple app that gets the work done. We use it as a message box at the bottom of the screen and 99% of our customer communications comes through it.

posted

Really loving Zopim so far. I especially like the ability to create custom triggers. Should be a fantastic sales tool for us.

-Daniel
Utzy Naturals

posted

Simple easy app to use, set up within 30mins to exactly how we wanted on our website www.threadsonline.co.nz have also used it on another in the past. Phone app also makes it easy to use on the go.

posted

Amazing App! Easy to install and once I added the android app I can see customers on my site, where they are going and send them a message! Cant wait to see if people reach out to me this way!

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Free – $20.00 / month

Support & Sales

Zopim Technologies Pte Ltd
(+65) 6570 5494
support@zopim.com
zopim.com
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