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Zopim Live Chat

Zopim Live Chat

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Price: Free-$20.00 / month More info
  • Increase sales conversions and customer satisfation
  • Fast and simple setup
  • Chat with clients from any browsers or on iOS/Android app

Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.

Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zopim live chat app will let you answer your customer’s questions in real time and ease them into a purchase.

With Zopim Live Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.

Key Features:

  • Mobile optimized: your customers can chat with you from any device using our mobile optimized chat widget

  • Proactive chat: rather than chatting with every single person yourself, you can increase the chances of high value engagement (and more sales) by using Triggers to automatically reach every visitor
  • Advanced analytics: our analytics dashboard lets you monitor visitor flow, usage patterns, and lets you jump in whenever a customer might need help
  • What makes Zopim the best choice for live chat?

  • We’re the most popular live chat provider in the world - loved by over 150,000 businesses

  • A simple and highly customizable chat widget to complement your website and taste

  • User friendly dashboard lets you monitor visitor activity and manage chats

  • 24 hour live chat support from our trained experts on any weekday (visit zopim.com)

  • Available in over 40 languages
  • Some Geeky Facts

  • Works across most major desktop and mobile browsers (Internet Explorer 6+, Firefox, Google Chrome, Opera, Safari)

  • Average uptime is 99.8%.

  • HTML5 dashboard

  • iPhone, Android, and BlackBerry apps

  • Integrates seamlessly with UserVoice, Salesforce, Highrise, Batchbook, Zendesk, vTiger and many more.

Zopim Live Chat reviews (39)


Great way to instantly connect with potential and returning customers. Recommend it!


It works really well with just about no training needed to use it. Price is reasonable.


It is nice to have a live chat app for Shopify that works well on our store. This is nice if you have clients that have questions on shipping rates, etc.


Awesome live chat app.


Great app!


Excellent way to reply to customer questions as they shop. Great tools and adjustable design. Highly recommended!


Perfect app. You can even see what your customers are doing. Just really helps all around!


Really good App. Only in the 2nd week of my free trial but have already benefitted from customers leaving messages out of hours. It's definitely more convenient and inviting for them to write a quick message while they are on the same page than switching to email.
Have given it 5 stars because it was simple to set up and I haven't encountered any negatives yet.


Will not work with iPhone! This app will only be useful if you are sitting in front of your computer and are logged into the Zopim site. The Zopim app for iPhone will not keep you connected which means that your "Chat" box will mostly say "leave a message". It is a known issue with Apple and the iPhone servers. They disconnect you from apps if they are not currently open. This means that you can only use this program if you are staring at your phone with the app running or if you are sitting in front of your computer. This will not work on-the-go. It would be awesome if it did but alas... it does not. This is something they should really inform you of before you go to all of the trouble to install this program. Once this flaw is worked out, it could be pretty useful.


Recently installed Zopim and I love it! Very easy to install and a great tool to chat with your customers. Even the lite version has great tools for a starting business like mine. Red from the support team was very helpful; I highly recommend this app.

Get App
Free-$20.00 / month
Zopim Technologies Pte Ltd

Support & Sales

(+65) 6570 5494


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