Did you know that 83% of consumers need some kind of customer support when making an online purchase? And 45% of customers abandon an online transaction if their questions or concerns are not addressed quickly.
Businesses that interact with potential customers online are better placed to build a connection and increase their revenues. The Zopim live chat app will let you answer your customer’s questions in real time and ease them into a purchase.
With Zopim Live Chat, visitors to your website will be able to chat directly with you through the widget and you can manage multiple conversations through the online Dashboard.