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application is very clicky. banner doesn't show. support is slow.
Previous Rating: ★☆☆☆☆
Updated Rating: ★★★★★
All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!
Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a pending charge, which is common for credit cards. If you are charged, please contact us and Shopify so our companies can refund you.
I am sorry that all of us were involved in such an unwanted incident.
I reached out to the customer service team to help me customize the app, and they were very helpful. Thank you!
Hello Maria,
I'm really glad we could help you customize the tools, especially with the upsell settings 😊 We truly hope to contribute to the growth of your store in the near future!!
Also, your herbal products are so thoughtful and full of care — it’s easy to see how much love you put into each one. We’re happy to support your beautiful work in any way we can.
Always here if you need anything 💛
Kathleen
Zotabox Team
We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box.
Support is helpful and easy to contact.
J'utilise zotabox depuis des années. C'est simple à utiliser. Le nombre d'outils disponibles est impressionnant et pas besoin de tout traduire !
Merci beaucoup pour votre aimable critique. Veuillez nous faire savoir si vous avez des questions ou des demandes. Nous avons ajouté une nouvelle fonctionnalité d'ajout au panier et de vente incitative que nous espérons que vous apprécierez. Passe une bonne journée.
This app has been a huge help. I love popups and the header bar. These tools help us to reach our customers with important messages we don't want them to miss. Strongly recommend. They also have amazing customer support. Do yourself a favor and give them a try! We have been using this app for 4 years, and never had any issues
Thank you very much for your kind review. We love our long term merchants. We wish you much success with your online store. Let us know if there is anything else we can do for you. Have a great day.
This app is very easy to use and if I have an issue my email is answered quickly. I would recommend this app.
Thank you very much for your kind review. We love it when merchants use our tools to improve their store's performance. Have a great day.
This app is very easy to use. love it. Would recommend to any store to use. Very intuitive. give it a try.
Thank you very much. Please let us know if there is anything we can do to make your experience with our tools more enjoyable. Have a great day.
This is a simple to use app, effective, and free, which is appreciated. I use it to change up our landing page on a regular basis.
Thank you very much for your kind review. We currently don't offer a free plan (but have kept the free plan for our old merchants). We hope you continue to enjoy your Zotabox tools. Please let us know if you have any suggestions for improvement.
Thank you Bellatrix for fast response and for assisting me in contact form, we have been using this zotabox for over 10 years.
The app is good and their service is excellent. Fast and prompt
I highly recommended.
Thank you Bellatrix again for her patient and skillful for assistant me
Hello, thank you for your wonderful review! We are so grateful to hear that you've been using Zotabox for over 10 years.
We truly appreciate your continued support and we wish to keep on contributing to the growth of your business.
Love from Zotabox team!
