Omtaler (479)
Raffiner
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Etter vurdering
★☆☆☆☆
Update! Please contact them again and refund money.
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We were using this app on both Ecwid and Shopify, and our experience has been disappointing. After a month of back-and-forth with support to identify a system glitch, they suggested we upgrade to the Starter plan, assuring us it would resolve the issue. However, after two weeks, we encountered the same problem again.
The support conversation felt like a game of ping-pong, where instead of resolving the issue, they started discussing the possibility of a refund since we weren't using the app due to the glitches. Rather than helping us, they recommended contacting Shopify Support, which we are now doing.
We do not recommend this app if you are looking for smooth and effective support. In conclusion, we felt that we wasted our time and found the process exhausting, with responses that led nowhere. This experience was particularly disappointing because we had previously used the app with positive results, but this time it has been completely unsatisfactory.
Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a pending charge, which is common for credit cards. If you are charged, please contact us and Shopify so our companies can refund you.
I am sorry that all of us were involved in such an unwanted incident.
We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box.
Support is helpful and easy to contact.
Excellent customer service
Hi,
This means a lot for our customer service team. We are always committed to improving our product and service in order to help merchants increase sales. Thank you for your kind review!
SO EASY!! Looked everywhere for this and once I found it, setup in 2 mins! Highly recommend.
Hello,
Thank you for your 5-star review. This means a lot to our customer service team. We are working hard to make our app even more convenient for our merchants. Our in-app chat support always reply within 12 hours so don't hesitate to send us a message if any issue comes up.
We just installed this app to help promote our spring sale and have seen a noticeable uptick in our cart conversion rate. Thanks guys -- great app and great service!
This app is very easy to use. love it. Would recommend to any store to use. Very intuitive. give it a try.
Thank you very much. Please let us know if there is anything we can do to make your experience with our tools more enjoyable. Have a great day.
Absolutely! Easy to set up and no coding needed. We are thrilled to have found Zotabox.
Excellent!!!!!!
I was using another app on shopify called the "Welcome Bar", I think, and it was horrible. Wouldn't show up unless someone emptied all their cache forever and they didn't even try to fix that. So this was a most pleasant and much appreciated surprise at how beautifully it worked. I will look into their other apps now.
Really great plus it's free! Easy to use as well.
I love this AP. The banner grabs attention and is a really cool free App. Looks great on my website.