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application is very clicky. banner doesn't show. support is slow.
We're using the ZotaBox on a large scale withup to 200 Tools running at the same time and are happy with the outcome. It's especially needed to showcase influencer codes in the shop since we do see an incease in CVR when using zota-box.
Support is helpful and easy to contact.
Kathleen was lovely, knowledgeable and extremely helpful! Love this little app. Works perfectly!!
Dear Lori and Emily,
Thank you so much for your kind words! 🌟 We're thrilled to hear that you’re enjoying the app and that I could make things easier for you. Your support truly means a lot to our team, wishing you continued success with your store! 💖
Sincerely,
Kathleen
Bellatrix , was very helpful .. Thank you
Hello Kisa,
Thank you so much for your kind words! I’m really glad I could help you get everything pointed in the right direction 😊 Wishing your store continued success!
Warm regards
Kathleen
I reached out to the customer service team to help me customize the app, and they were very helpful. Thank you!
Hello Maria,
I'm really glad we could help you customize the tools, especially with the upsell settings 😊 We truly hope to contribute to the growth of your store in the near future!!
Also, your herbal products are so thoughtful and full of care — it’s easy to see how much love you put into each one. We’re happy to support your beautiful work in any way we can.
Always here if you need anything 💛
Kathleen
Zotabox Team
好用，图标设计也好看
你好， Youmibo！
非常感謝您！很開心聽到您喜歡我們的圖標設計 😊
您網站的風格簡潔又現代，能為您品牌提供協助是我們的榮幸。有需要時，隨時歡迎聯繫我們喔！
祝你一切顺利，
Zotabox
Very kind and patient staff. Fixed a problem shopify could not identify for me. Manuel really went above and beyond to help me. I truly appreciate it.
Hello Nick,
Thank you so much for your kind words and the amazing teamwork yesterday!
Our team is so happy to support you on time with the Contact Form tool and we hope to contribute a small part to grow your business!
Our tech team is always here if you ever need further support <3
Much appreciated!
Manuel
Thank you Bellatrix for fast response and for assisting me in contact form, we have been using this zotabox for over 10 years.
The app is good and their service is excellent. Fast and prompt
I highly recommended.
Thank you Bellatrix again for her patient and skillful for assistant me
Hello, thank you for your wonderful review! We are so grateful to hear that you've been using Zotabox for over 10 years.
We truly appreciate your continued support and we wish to keep on contributing to the growth of your business.
Love from Zotabox team!
Previous Rating: ★☆☆☆☆
Updated Rating: ★★★★★
All my previous concerns were resolved after reaching out to Manuel, the new Customer Success Manager at Zotabox. He was incredibly helpful and completely changed my perspective. Thank you for your time and assistance—wishing you all the best!
Case updated: Hello there, we have sent you the message from Shopify. Based on their investigation, you have not been charged any amount. The charge that you showed us was a pending charge, which is common for credit cards. If you are charged, please contact us and Shopify so our companies can refund you.
I am sorry that all of us were involved in such an unwanted incident.
Works great for what we need!
