Bonify Custom Fields , 154件のレビュー

総合評価
4.6
評価レベルごとの件数
  • 評価の91%は5つ星です
    140
  • 評価の5%は4つ星です
    8
  • 評価の1%は3つ星です
    1
  • 評価の1%は2つ星です
    1
  • 評価の3%は1つ星です
    4
2022年7月19日

I have been using the app for a while. I had it installed by a developer, as it is not user friendly and on top of it, you will get no support or even hear back from their support team. Support is totally inexistent. A good App for developers perhaps, not so much for Shopify users.

VERGE
ニュージーランド
アプリの使用期間：約2年
Bonifyが返信しました 2022年7月20日

Wow, sorry to hear about this! We can certainly understand why you would be frustrated! Our team has investigated and found that your tickets are all coming in from a Shopify experts agency rather than your store's email address. When we reply, the replies are going to that address, rather than an email address associated with your store. The support team will be resending our responses to your store's email address shortly.

We genuinely value all merchant feedback. If you have specific suggestions on the app's usability, we would be incredibly grateful if you shared your ideas for improvement so we can address them. We have a dedicated suggestion site for just that purpose at https://bonify.hellonext.co

Again, sorry it hasn't been an ideal experience. We're looking forward to addressing your concerns with you. :)

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