01supply ‑ Dropship Suppliers

Ce service offre l'opportunité d'enfin proposer des produits qualitatifs et issu d'une production locale sur vos e-commerces. L'équipe est très présente et très réactive au moindre problème. Je recommande vivement !

The handling of the app is clear and good! The range of products can be greatly improved, since the prices for resellers (almost exclusively) correspond to the end-consumer prices on Etsy. This leaves no advantage for resellers, except that the product is offered at significantly higher prices. From our point of view, this makes no sense, since there is no advantage for resale or for competitiveness. Only the suppliers of the products secure another sales channel via 01supply. From our point of view, it is not recommended for resellers. And one must not forget that customers research the offer for a product in detail. If we as a reseller have to quote a price that is almost twice as high as the seller's offer, it is logical which offer the buyer chooses.

Such a very poor customer service. I was super excited to use 01supply to integrate products to my store; This is not my first rodeo with a dropshipping store with Shopify. With other dropshipping apps you select the items for dropshipping, you can modify the pricing within the import section then you publish to your website. THEY DO NOT ALLOW THIS! This means I advertise the merchandise on My store I pay for the merchant receives my customers and Pay leaving me as just the advertiser making NO MONEY! The customer support agent proceeded to place blame on me saying it's my fault if I chose to publish an item that I can't modify the price on, that's apart of dropshipping You receive a discounted rate for the item and you add your price to it to make the total amount for sell. Merchant gets their pay I get mine, my cx are satisfied. The agent provided no resolution nore attempted to in fact he closed the chat. He stated " They have never received this feed back before"... The reviews says otherwise. I have reported this incident to Shopify, In hopes they will find a better app to integrate Esty items for dropshipping purposes that will understand the inter-workings on How dropshipping occurs. Shopify has escalated this issue for me so I'm crossing my fingers that at least the agent that provided the poor experience will be held accountable by 01supply as this creates a negative experience across the board.