17TRACK Order Tracking

17TRACK Order Tracking

Reseñas (3.833)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 96% de las calificaciones son de 5 estrellas
  • El 3% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 0% de las calificaciones son de 1 estrellas
6 de septiembre de 2024

user friendly!

CuddlesMeow
Estados Unidos
Más de 2 años usando la aplicación
17TRACK respondió 9 de septiembre de 2024

Dear Friends of CuddlesMeow,

Thank you for taking your valuable time to feedback,We noticed your recent 3-star rating and wanted to see if there's anything we can do to enhance your experience with our app. Your feedback is incredibly valuable to us.
We take customer feedback very seriously, if so, please feel free to contact us on Live Chat.

If there's anything you need, please don't hesitate to reach out to us, and we will be more than happy to assist you. Your voice matters to us, we hear, we cherish, we solve.

have a nice days.
Best Regards.

17TRACK Team

21 de junio de 2024

App Working Well

Elite Edge Essentials
Estados Unidos
3 meses usando la aplicación
30 de octubre de 2024

let discover it

Korean Beauty & Healthy
Reino Unido
1 minuto usando la aplicación
17TRACK respondió 5 de noviembre de 2024

Dear user,

Thank you for your valuable time to give us feedback. We hope that you can give us more suggestions after experiencing our app. Your suggestions are very important to us. This is important information for our optimization and improvement.

Or did you encounter any problems when using my app? We also contacted you by email and look forward to your reply.
We hope to get more suggestions and feedback from you.

Have a good time.

Best Regards
17TRACK

5 de abril de 2024

Je suis en mode test, je mets le message pour avoir plus de jour pour le test

Trott-Riders
Francia
Alrededor de 2 meses usando la aplicación
17TRACK respondió 7 de abril de 2024

Hi dear,

This is the official team of 17TRACK, sorry for the late reply. The trial has been extended.

Thanks for your interest about 17TRACK App, I'm writing to show you more details of extending the trial time. here are some notes you need to know:
1.14 days are the maximum trial time, therefore, we can only extend another 7 days for you.
2.The quota will still keep 50 quotas after extending your trail day from 7days to 14days.

Hope you can get a nice tracking experience in 17TRACK, please kindly let us know if you could help us.
Looking forward to your prompt feedback.

Best Regards,
17TRACK Team

16 de marzo de 2024

good work

Shoopax
Reino Unido
3 meses usando la aplicación
17TRACK respondió 3 de abril de 2024

Dear Customer,

Thank you for taking the time to write your feedback!
We will make every effort to provide you with outstanding services and support. We wish you luck and prosperity in your endeavors.

Should you have any further questions, please do not hesitate to contact us, and we will endeavor to assist you as swiftly as possible. Wishing you a joyful and pleasant day.

Best Regards
17TRACK Team

23 de diciembre de 2022

haven't really started to use the app and see how good is it, they already asked me to write a review in order to remove the logo. don't feel right...

Ashtray Planet
Australia
Más de 1 año usando la aplicación
25 de mayo de 2023

I love how customisable the app is. Which adds to the personalised experience I wish to provide our customers.

Beauty Uncovered
Reino Unido
12 meses usando la aplicación
17TRACK respondió 1 de junio de 2023

Dear Friend, thank you so much for choosing 17TRACK! ❤️
Our Shopify APP is designed to be easy to use and convenient for you.
We will continue to work hard to optimize the APP for a better user experience!
Please feel free to contact us with any feedback, we will help you as always!❤️

Best regards,
17TRACK

4 de noviembre de 2022

Ever since I installed this app I have had customers notifing me they have received e-mails from businesses in the Quanzhou area offering computer and internet services. I've decided to delete app to see if it was merely a coincedence or not. My other apps do no use customer email.

I Love a Hangar
Australia
6 meses usando la aplicación
17TRACK respondió 6 de noviembre de 2022

Thanks for using our shopify app before.
We are really concerned about the situation you metioned.

You could completely set your mind at rest that these emails did not sent from us.

17TRACK team 100% sure that it's never gonna happen in our commpany. As shopify's devoloper partner, we strictly adhere to the Shopify Partner Agreement, it means we never can access and control your info without your agree.
Also, another important point is that we don't sale any sevice to C-end consumer. Our website is totally free open to everyone in 11years.

At the same time, we'd like to help you locate the source of these emails together. If you still want to trust us, we hope to work with you to analyze and solve it, our team also has some ideas that will help you!

Best regards,
17TRACK

29 de octubre de 2023

Non ho apprezzato molto il fatto che i prodotti venduti con "pagamento alla consegna" non venissero tracciati.

YogaMatore
Italia
4 meses usando la aplicación
17TRACK respondió 3 de abril de 2024

Ciao caro amico,

siamo molto grati per il tuo feedback e sono qui per condividere le informazioni che potrebbero interessarti. Per favore non preoccuparti, il problema può essere risolto.

Il risultato del tracciamento che abbiamo proviene dal funzionario del corriere. Alcuni corrieri che utilizzano il pagamento in contrassegno potrebbero non essere rintracciabili a causa della mancanza di tracciabilità ufficiale. E 17TRACK non può tracciarli se le informazioni di tracciamento non sono state offerte in primo luogo.

Se il pacco COD che hai menzionato può essere tracciato sul sito ufficiale del corriere ma non è tracciabile su 17TRACK, sei sempre il benvenuto a condividere con noi le informazioni del corriere e il numero di tracciamento, controlleremo se l'integrazione è supportata e proveremo ad aggiungere il corriere se non è.

Spero che questo possa essere d'aiuto, non esitate a contattarci via email per un'ulteriore comunicazione.

Distinti saluti
Squadra 17PISTA

13 de octubre de 2023

Not giving me the link I need to put on my shopify store to track orders.

Meypets
Estados Unidos
3 meses usando la aplicación
17TRACK respondió 3 de abril de 2024

Dear Customer,

We apologize for the late response and we are very thankful for your feedback. We sincerely regret that you did not have a pleasant experience while using our app.

Regarding the function you mentioned, please check in tracking page>Tracking page URL.

Additionally, for information on How do I Install the Tracking Page, you can also refer to our Help Center:https://trackcenter.crisp.help/en/article/how-do-i-install-the-tracking-page-get-it-in-3-steps-13slyvi/

Should you have any further questions, please do not hesitate to contact us, and we will endeavor to assist you as swiftly as possible. Wishing you a joyful and pleasant day.

Best regards,
17TRACK Team